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Care escort

Alternative titles for this job include Community transport passenger assistant

Care escorts accompany elderly people, or adults and children with disabilities, on local journeys and appointments.

Average salary (a year)


Typical hours (a week)

10 to 30 variable

You could work

between 8am and 6pm on split shifts

How to become

Explore the different ways to get into this role.

How to become a care escort

You can get into this job through:

  • a college course
  • volunteering


A college course like a Level 1 Certificate in Health and Social Care can give you an introduction to working in the care sector as an assistant, although it's not essential.

Entry requirements

There are no set entry requirements for this route.

More Information


A common way into this job is to volunteer as a care escort with your local community transport organisation. There are no set entry requirements but experience in social care or customer service can be useful.

More Information

Further information

You'll find more about working and volunteering from the Community Transport Association.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • sensitivity and understanding
  • a desire to help people
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • excellent verbal communication skills
  • active listening skills
  • to be thorough and pay attention to detail
  • the ability to understand people’s reactions
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You'll need to:

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a care escort, you could:

  • take people to and from appointments, for example at hospital
  • work closely with carers, families, teachers and healthcare staff
  • check timetables for pick-ups, for instance from schools
  • help people to and from a vehicle
  • make sure passengers, wheelchairs and bags are secure
  • deal with emergencies
  • supervise passengers at all times
  • keep the mini-bus or vehicle clean and tidy
  • fill in paperwork

Working environment

You could work from a vehicle.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could move into administration, dispatch control or supervisory management.

You could also become a driver, which would open up more full-time opportunities.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a care escort right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Health and Social Care Certificate

  • Start date: 01 September 2022
  • Location: Newport

Certificate in Health and Social Care

  • Start date: 12 September 2022
  • Location: PLYMOUTH

Jobs In the United Kingdom

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