A common way into this job is to volunteer as a care escort with your local community transport organisation. There are no set entry requirements but experience in social care or customer service can be useful.
Care escort
Alternative titles for this job include Community transport passenger assistant
Community transport passenger assistants accompany elderly people or adults and children with disabilities, on local journeys.
Average salary (a year)
£11,000 Starter
to£13,000 Experienced
Typical hours (a week)
21 to 23 variable
You could work
between 8am and 6pm on split shifts
How to become a Care escort
You can get into this job through:
- volunteering
Volunteering and experience
More information
Further information
You'll find details of local organisations through the Community Transport Association.
What it takes
Skills and knowledge
You'll need:
- sensitivity and understanding
- the ability to work well with others
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- to be thorough and pay attention to detail
- customer service skills
- a desire to help people
- excellent verbal communication skills
- Being able to use a computer terminal or hand-held device may be beneficial for this job.
Restrictions and requirements
You'll need to:
What you'll do
Day-to-day tasks
Your day-to-day tasks may include:
- checking timetables for pick-ups
- talking to carers and families
- helping people to and from the vehicle
- securing passengers, wheelchairs and baggage
- dealing with emergencies
- supervising passengers at all times
- keeping the mini-bus tidy
- filling in paperwork
Working environment
You could work from a vehicle.
You may need to wear a uniform.
Career path and progression
With experience, you could move into administration or management.
You could also become a driver, which would open up more full-time opportunities.
Training opportunities
Apprenticeships In England
We can't find any apprenticeship vacancies in England for a Care escort right now.
The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.
Courses In England
Cambridge Technical Extended Certificate in Health and Social Care
- Provider: The de Ferrers Academy
- Start date: 05 September 2019
- Location: Burton on Trent
BTEC National Certificate in Health and Social Care
- Provider: St Edmund Campion Catholic School & Sixth Form Centre
- Start date: 01 September 2019
- Location: Birmingham