Care escort

Alternative titles for this job include Community transport passenger assistant

Community transport passenger assistants accompany elderly people or adults and children with disabilities, on local journeys.

Average salary (a year)

£11,000 Starter


£13,000 Experienced

Typical hours (a week)

21 to 23 variable

You could work

between 8am and 6pm on split shifts

How to become a Care escort

You can get into this job through:

  • volunteering

Volunteering and experience

A common way into this job is to volunteer as a care escort with your local community transport organisation. There are no set entry requirements but experience in social care or customer service can be useful.

More information

Further information

You'll find details of local organisations through the Community Transport Association.

What it takes

Skills and knowledge

You'll need:

  • sensitivity and understanding
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • customer service skills
  • a desire to help people
  • excellent verbal communication skills
  • Being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

What you'll do

Day-to-day tasks

Your day-to-day tasks may include:

  • checking timetables for pick-ups
  • talking to carers and families
  • helping people to and from the vehicle
  • securing passengers, wheelchairs and baggage
  • dealing with emergencies
  • supervising passengers at all times
  • keeping the mini-bus tidy
  • filling in paperwork

Working environment

You could work from a vehicle.

You may need to wear a uniform.

Career path and progression

With experience, you could move into administration or management.

You could also become a driver, which would open up more full-time opportunities.

Training opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a Care escort right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Cambridge Technical Extended Certificate in Health and Social Care

  • Provider: The de Ferrers Academy
  • Start date: 05 September 2019
  • Location: Burton on Trent

BTEC National Certificate in Health and Social Care

  • Provider: St Edmund Campion Catholic School & Sixth Form Centre
  • Start date: 01 September 2019
  • Location: Birmingham

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