Community transport driver

Community transport drivers provide a door-to-door service for people who can't easily use public transport.

Average salary (a year)

£14,000 Starter


£16,000 Experienced

Typical hours (a week)

45 to 47 a week

You could work

early mornings as customers demand

How to become a Community transport driver

You can get into this job through:

  • an apprenticeship
  • applying directly


You could do a passenger transport driver intermediate apprenticeship.

This will usually take 12 months to complete. You'll do on-the-job training and spend time with a college or training provider.

You'll need to be 18 and must hold a valid UK driving licence, at least Category B (car driving licence).

Entry requirements

There are no set entry requirements for this route but it may help you to get in if you have:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

More information

Direct application

It may be possible to apply directly if you have relevant skills and knowledge, although your employer will give you training.

You'll need a category D licence to drive larger passenger carrying vehicles (PCVs) with more than 9 seats.

Experience in customer care, healthcare or social work will be useful. It will also help if you have an understanding of disability needs as many of your passengers will be disabled.

More information

Further information

You can find out more about becoming a community transport driver from the Community Transport Association.

What it takes

Skills and knowledge

You'll need:

  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • knowledge of transport methods, costs and benefits
  • customer service skills
  • knowledge of public safety and security
  • Being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

  • be at least 21 years old to drive a minibus
  • have a good level of fitness
  • have a full UK or EU driving licence, held for at least 12 months
  • pass enhanced background checks

What you'll do

Day-to-day tasks

Your day-to-day duties could include:

  • planning the best route
  • lifting and helping passengers on and off
  • performing basic vehicle checks
  • keeping the vehicle tidy between journeys

Working environment

You could work from a vehicle.

You may need to wear a uniform.

Career path and progression

With experience, you could progress to operations or service manager.

With the right licence, you could also move into other areas of driving, or, with further training, into vehicle maintenance and repair.

Training opportunities

Apprenticeships In England

Bus Driver Apprenticeship

  • Wage : £324.80 - £464.00 Weekly
  • Location: Newcastle Upon Tyne NE2 1QQ

Apprentice Bus Driver

  • Wage : £18,000.00 - £21,000.00 Annually
  • Location: Barnsley S71 1NU

Courses In England

Are you interested in becoming a Community transport driver?

Search for training courses near you.

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