How to become an emergency medical dispatcher
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
Good computer skills and a typing qualification could be useful to get into this job, for example:
- Level 2 Award in Touch Typing
- Level 2 ECDL Award in IT User Skills
There are no set entry requirements for this route.
You can get into this role through an advanced apprenticeship in emergency service contact handling.
You'll usually need to be over 18 years old and may need a GCSE grade 9 to 4 (A* to C) in English or equivalent.
Employers will set their own entry requirements.
Paid or unpaid experience of working in healthcare would be useful. You could contact the voluntary services co-ordinator or manager at your local NHS trust for advice about opportunities.
You can apply directly to your local ambulance service.
Each service sets their own entry requirements, though it may help your application if you have:
- GCSEs grade 9 to 4 (A* to C) in English, maths and science
- experience in customer care, like a call centre operator
- map reading skills and knowledge of local geography
- an understanding of medical terminology
- the ability to speak a community language
- a recognised and up-to-date first aid qualification