Ambulance care assistant

Alternative titles for this job include Patient transport service driver, ambulance staff

Ambulance care assistants take patients to and from hospital for appointments.

Average salary (a year)

£17,652 Starter

to

£20,795 Experienced

Typical hours (a week)

43 to 45 a week

You could work

evenings / weekends / bank holidays on shifts

How to become an ambulance care assistant

You can get into this job through:

  • an apprenticeship
  • applying directly

Apprenticeship

You could get into this job through an advanced apprenticeship as an ambulance support worker.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship

More information

Volunteering and experience

You may have an advantage if you've worked or volunteered in a health or social care role. You could contact the voluntary services co-ordinator at your local NHS trust for advice about this.

First aid work would also be useful, for example with St John Ambulance or the British Red Cross.

Direct application

You can apply directly for jobs. You'll need:

  • driving experience
  • the ability to read maps and knowledge of the local area
  • experience of working with the elderly or disabled people

Some ambulance services may ask you for 4 GCSEs, including English, maths and a science at grades 9 to 4 (A* to C), or equivalent.

If you passed your test after 1996, you may need an extra driving qualification for larger vehicles and for carrying passengers.

More information

Further information

You can find out about becoming an ambulance care assistant from Health Careers.

What it takes

Skills and knowledge

You'll need:

  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • thinking and reasoning skills
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and requirements

You'll need to:

What you'll do

Day-to-day tasks

Your day-to-day tasks could include:

  • helping patients out of their home and into the ambulance (it may involve lifting)
  • helping patients settle back home after their appointments
  • using a radio to keep in touch with the ambulance control room
  • checking and maintaining the ambulance and its equipment
  • keeping accurate records of journeys

Working environment

You could work on an ambulance.

Your working environment may be physically and emotionally demanding.

You may need to wear a uniform.

Career path and progression

With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.

You could also move into personnel, training, health and safety, or operations management.

Current opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for an ambulance care assistant right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Healthcare Support Services Apprenticeship ( Level 2)

  • Provider: Blackburn College
  • Start date: 03 September 2019
  • Location: BLACKBURN

NCFE (CACHE) Level 2 Certificate in Healthcare Support Services Jan 18

  • Provider: East Durham College
  • Start date: 09 September 2019
  • Location: PETERLEE

JobsIn the United Kingdom

The Find a job service can help you with your search for jobs and send alerts when new jobs become available.

Get help using this service

Call 0800 100 900 or use webchat

8am to 10pm, 7 days a week

More ways to contact us

Is this page useful?

Yes No