How to become a car rental agent
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
College
You could gain some of the skills and knowledge for this role through a college course like:
- Level 1 Award in Developing Customer Service Skills
- Level 2 award in Customer Service
Entry requirements
You'll usually need:
- 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
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Apprenticeship
You could start by doing a customer service practitioner intermediate apprenticeship.
This would give you the chance to get a customer service qualification alongside learning to do the job in the workplace.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
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Direct Application
You could apply directly to work as a car rental agent. Employers may ask for GCSEs at grades 9 to 4 (A* to C) in maths and English.
Experience in customer service, office administration or sales work could give you an advantage.
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Career tips
Having the right personality and good communication skills can be more important than formal qualifications.
Further information
You can find out more about working as a car rental agent through Autocity.