How to become Car rental agent
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
College
You could gain some of the skills and knowledge for this role through a college course like:
- Level 1 Award in Developing Customer Service Skills
- Level 2 award in Customer Service
Entry requirements
You'll usually need:
- 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
More Information
Apprenticeship
You could start by doing a customer service practitioner intermediate apprenticeship.
This would give you the chance to get a customer service qualification alongside learning to do the job in the workplace.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
More Information
Direct Application
You could apply directly to work as a car rental agent. Employers may ask for GCSEs at grades 9 to 4 (A* to C) in maths and English.
Experience in customer service, office administration or sales work could give you an advantage.
More Information
Career tips
Having the right personality and good communication skills can be more important than formal qualifications.
Further information
You can find out more about working as a car rental agent through Autocity.