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Sales administrator

Alternative titles for this job include Sales administration assistant, sales office clerk

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support to customers.

Average salary (a year)

£22,000 Starter

to

£28,000 Experienced

Typical hours (a week)

38 to 40 a week

You could work

weekends

How to become

Explore the different ways to get into this role.

How to become Sales administrator

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College

You could do a college course, which would teach you some of the skills and knowledge you need in this job.

Relevant courses include:

  • business and administration
  • sales and account management
  • T Level in Management and Administration

Entry requirements

Entry requirements for these courses vary.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

More Information

Apprenticeship

You could get into this job by applying to do a Business Administrator Level 3 Advanced Apprenticeship.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Work

You may be able to work your way into this role by starting as a receptionist or administration assistant and learning on the job.

Direct Application

You could apply directly if you've got the relevant skills and knowledge needed to do this job.

Some employers may ask for GCSEs at grades 9 to 4 (A* to C), including English and maths, or equivalent qualifications.

Customer service and IT skills will also be useful.

More Information

Professional and industry bodies

You could join the Institute of Administration Management for professional development opportunities.

Further information

You can find out more about careers in sales administration from the Institute of Administration Management.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • business management skills
  • the ability to use your initiative
  • the ability to work well with others
  • persuading and negotiating skills
  • persistence and determination
  • maths knowledge
  • to be able to use a computer and the main software packages confidently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a sales administrator you could:

  • answer customer enquiries over the phone, by email and face to face
  • take and process customer orders and payments
  • do credit checks, raise invoices and deal with paperwork
  • update customer records
  • check stock and re-order supplies
  • organise deliveries
  • provide after-sales support
  • type up documents like letters and reports

Working environment

You could work in an office or in a contact centre.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could become a sales admin team leader, personal assistant or office manager. You could also use your administration skills to move into related careers, such as payroll, human resources or customer service.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Business Administration Apprenticeship

  • Wage: £12,480 a year Annually
  • Location: HA8 6LE

APPRENTICE ADMINISTRATOR

  • Wage: £13,000 a year Annually
  • Location: NORTH CIRCULAR ROAD, LONDON
Find apprenticeships near you

Courses In England

L4 Diploma in Business Administration

  • Provider: WEST THAMES COLLEGE
  • Start date: 22 September 2025
  • Location: Isleworth

Business Administration BTEC Diploma

  • Provider: SOLIHULL COLLEGE AND UNIVERSITY CENTRE
  • Start date: 01 September 2025
  • Location: Solihull
Find courses near you

Jobs In the United Kingdom

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