Admin assistant

Alternative titles for this job include Office administrator, clerical assistant, administrative assistant

Admin assistants give support to offices by organising meetings, typing documents and updating computer records.

Average salary (a year)

£14,000 Starter


£30,000 Experienced

Typical hours (a week)

38 to 40 a week

You could work

between 8am and 6pm

How to become an admin assistant

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly


You could do a college course, which would teach you some of the skills and knowledge you need in this job. Relevant subjects include a Level 2 or 3 Diploma in Business and Administration.

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) for a level 3 course

More information


You could get into this job through an intermediate apprenticeship in business administration or a business administrator advanced apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), including English and maths, for an advanced apprenticeship

More information


Experience of temping could lead to a permanent job. Qualifications in business administration may also help.

Direct application

You could apply directly to become an admin assistant.

Some employers may expect you to have:

  • GCSEs at grades 9 to 4 (A* to C) or equivalent, including English and maths
  • telephone, typing or IT skills

What it takes

Skills and knowledge

You'll need:

  • administration skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • the ability to work on your own
  • sensitivity and understanding
  • to be flexible and open to change
  • excellent verbal communication skills
  • customer service skills
  • to be able to use a computer and the main software packages competently

What you'll do

Day-to-day tasks

In this role you could be:

  • dealing with queries on the phone, by email and social media
  • greeting visitors at reception
  • typing letters and reports
  • updating computer records
  • printing and photocopying
  • ordering supplies
  • setting up meetings and taking notes during them
  • making travel arrangements for staff

Working environment

You could work in an office.

Career path and progression

With experience, you could progress from admin assistant to supervisor or office manager. You could also move into other departments such as IT or accounting.

With further training, you could specialise in an area like legal, financial or medical administration.

Training opportunities

Apprenticeships In England

Business Administration Apprentice (ESH & Q)

  • Wage : £163.13 - £307.88 Weekly
  • Location: PR7 7NB

Apprentice Work Placement Assistant (Business Administration)

  • Wage : £160.95 - £303.77 Weekly
  • Location: TS23 2NX

Courses In England

L2 HABC Diploma In Business Administration

  • Provider: Lambeth College
  • Start date: 16 July 2019
  • Location: London

VTCT Level 2 Diploma in Business Administration (QCF)

  • Start date: 01 July 2019
  • Location: Highbridge

Get help using this service

Call 0800 100 900 or use webchat

8am to 10pm, 7 days a week

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