Local government officer

Alternative titles for this job include Best value officer, external funding officer, policy officer, democratic services officer

Local government officers put council policies into practice and deliver local services.

Average salary (a year)

£17,000 Starter

to

£37,000 Experienced

Typical hours (a week)

37 to 39 a week

You could work

evenings attending events or appointments

How to become a Local government officer

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly
  • a graduate training scheme

University

You may need to do a degree or a job-specific qualification in a subject like town planning, urban design or historic building conservation, for example for a conservation officer post.

Entry requirements

You'll usually need:

  • 2 to 3 A levels for a degree

More information

Apprenticeship

You could get into this job through a public service operational delivery officer advanced apprenticeship, or an advanced apprenticeship in business and administration. 

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship

More information

Work

You could start in local government as an administrative assistant and work your way up to more senior positions through training on the job. Experience in office work would be useful.

Direct application

You can apply for jobs directly if you've got the right skills and experience from previous work. Some local authorities may ask for at least 4 GCSEs, A levels or equivalent qualifications, depending on the vacancy.

For certain jobs, you may need a degree or specific professional qualification in an area like town planning or public policy.

Knowledge of common office software packages and experience in working in customer service are also valued by employers and could help your career prospects.

Other routes

You may be able to join a local authority's National Graduate Development Programme if you've got a first class or upper second class degree. Most subjects are acceptable.

More information

Career tips

You may be able to get into this job through an internship.

Further information

You'll find more details about working in local government through the Local Government Association.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • administration skills
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • business management skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • the ability to use your initiative
  • Being able to use a computer terminal or hand-held device may be beneficial for this job.

What you'll do

Day-to-day tasks

Depending on your level of responsibility, your day-to-day duties may include:

  • managing and evaluating projects
  • writing reports and briefing papers
  • dealing with enquiries and giving advice
  • presenting information at meetings
  • supervising administrative work and managing clerical staff
  • keeping records
  • preparing and managing contracts
  • dealing with other agencies
  • managing budgets and funding

Working environment

You could work in an office.

Career path and progression

With experience, you could progress into management. 

You could also move into other public sector areas like the NHS or the voluntary sector.

Training opportunities

Apprenticeships In England

Apprentice Admin Support Clerk

  • Wage : £13,091.40 Annually
  • Location: TN2 4QJ

Apprentice Admin Assistant

  • Wage : £148.00 Weekly
  • Location: Matlock DE4 3DS

Courses In England

L2 HABC Diploma In Business Administration

  • Provider: Lambeth College
  • Start date: 18 January 2019
  • Location: London

L2 Diploma in Business Administration

  • Provider: TELFORD COLLEGE
  • Start date: 31 January 2019
  • Location: Telford

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