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Executive assistant

Alternative titles for this job include EA, personal assistant, PA

Executive assistants support senior managers in an organisation, helping with projects, client communications and decision making.

Average salary (a year)

£28,000 Starter

to

£60,000 Experienced

Typical hours (a week)

37 to 42 a week

You could work

evenings occasionally

How to become

Explore the different ways to get into this role.

How to become Executive assistant

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working your way into the role
  • specialist courses run by private training organisations

University

You could do a foundation degree, higher national diploma or degree in:

  • business administration
  • business management
  • public administration

Employers will usually accept qualifications in other subjects, providing you have the qualities they are looking for, such as communication, organisational and IT skills.

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

More Information

College

You could study for a college qualification, which may help you to get a job as a junior executive assistant or personal assistant.

Courses include:

  • business studies
  • business administration
  • T Level in Management and Administration

Entry requirements

Entry requirements for these courses vary.

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

More Information

Apprenticeship

You could apply to do a Business Administrator Level 3 Advanced Apprenticeship with an organisation.

This can take up to 2 years to complete. You'll do on-the-job training and spend time with a college or training provider.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Work

You could find a temporary job through a recruitment agency to get administration experience. You could then apply for permanent roles.

If you're already working as a business support administrator or secretary, you could become a personal assistant or executive assistant through company training and promotion.

To get work, you'll usually need GCSEs at grades 9 to 4 (A* to C) in English and maths, A levels, or equivalent qualifications. Employers will also expect you to be well organised and have strong communication skills.

Other Routes

You could do training courses with a private training provider. Some recruitment agencies will offer training to help you into employment.

You could also take courses through a professional body like the Institute of Administrative Management or the Executive and Personal Assistants Association.

More Information

Career tips

You’ll be expected to have excellent IT skills and knowledge of the main business software packages.

You can find some useful IT courses in The Skills Toolkit that help to develop those skills.

Further information

You can find out more about working and training in business support from the Institute of Administrative Management and the Executive and Personal Assistants Association.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • business management skills
  • administration skills
  • excellent verbal communication skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • to be flexible and open to change
  • patience and the ability to remain calm in stressful situations
  • thinking and reasoning skills
  • to be able to use a computer and the main software packages confidently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

Your exact duties will depend on your role and responsibilities.

For example, as an executive assistant you could:

  • manage projects, working closely with other teams and departments
  • organise complex diaries and use your judgement to prioritise tasks
  • research and summarise information for senior management teams
  • assist with decision-making processes
  • plan and co-ordinate board meetings, company events and travel
  • handle sensitive information in line with company policies
  • act as a contact for internal and external clients and manage those relationships

As a personal assistant, you would:

  • respond to enquiries by phone, email and in person
  • set up meetings and make appointments
  • take notes at meetings, and draft letters, memos and emails
  • prepare documents, reports and presentations for managers
  • help to organise events, such as conferences
  • update files, records and contact lists
  • manage travel arrangements, and book transport and accommodation
  • supervise and mentor admin staff

Working environment

You could work in an office.

You may need to wear smart business clothes.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could work for a more senior manager or move to a larger organisation. You might also become a senior executive, with greater responsibility in business operations.

If you have specific industry knowledge like legal, medical or financial expertise, you could take on specialist executive assistant roles or become a company secretary.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Business Administration Apprenticeship

  • Wage: £12,480 a year Annually
  • Location: HA8 6LE

APPRENTICE ADMINISTRATOR

  • Wage: £13,000 a year Annually
  • Location: NORTH CIRCULAR ROAD, LONDON

Courses In England

Business Administration L1 Cert

  • Provider: HAVERING LONDON BOROUGH COUNCIL
  • Start date: 12 February 2025
  • Location: Not known

Business Administration BTEC Diploma

  • Provider: SOLIHULL COLLEGE AND UNIVERSITY CENTRE
  • Start date: 01 September 2025
  • Location: Solihull

Jobs In the United Kingdom

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