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Hotel housekeeper

Alternative titles for this job include Hotel room attendant, housekeeping room attendant, head housekeeper

Hotel housekeepers make sure that hotel accommodation is clean and tidy and ready for guests.

Average salary (a year)

£19,000 Starter

to

£28,000 Experienced

Typical hours (a week)

37 to 40 a week

You could work

days / nights / weekends on shifts

How to become

Explore the different ways to get into this role.

How to become

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College

You could take a college course to get some of the skills needed in this job. Courses include:

  • introduction to the hospitality industry
  • hospitality and catering principles - housekeeping
  • hospitality supervision and leadership principles

Entry requirements

Entry requirements for these courses vary.

More Information

Apprenticeship

You can apply to do a Hospitality Team Member Level 2 Intermediate Apprenticeship with a hotel group.

You might also apply to do a Hospitality Supervisor Level 3 Advanced Apprenticeship if you're already working in the industry.

You can complete a Hospitality Manager Level 4 Higher Apprenticeship, if you want to become a housekeeping manager.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

Work

You may be able to start as a hotel cleaner, porter or kitchen staff and become a room attendant or housekeeper through company training and promotion.

Direct Application

You can apply directly if you have experience of working in other roles in the hospitality industry, such as customer service.

Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable timekeeper.

More Information

Career tips

You can find work with large hotel groups or chains, and independent hotels, guesthouses and holiday parks.

Further information

You can find out more about how to become a hotel housekeeper from Caterer.com.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • the ability to use your initiative
  • persistence and determination
  • excellent verbal communication skills
  • administration skills
  • the ability to motivate and manage staff
  • to be able to use a computer and the main software packages competently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a hotel housekeeper, you would:

  • clean guests' rooms, make beds and replace linen and towels
  • restock food and drink items, and bathroom supplies
  • take laundry away for cleaning
  • deal with general customer requests or pass on messages to your supervisor
  • clean corridors and communal areas
  • report damage or maintenance issues

If you work as a supervisor or manager, you could:

  • prepare shift rotas and allocate daily cleaning duties to staff
  • inspect rooms to make sure that standards have been met
  • recruit and train staff
  • work closely with other department heads and the hotel general manager

Working environment

You could work in a hotel, in holiday accomodation or on a cruise ship.

Your working environment may be physically demanding.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience and training, you could progress to roles like head housekeeper or accommodation services manager.

You could also move into other areas of hotel work, such as front-of-house management, staff training, or events and operations management.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Hospitality Supervisor Apprentice

  • Wage: £13,741 a year Annually
  • Location: KINGSLAND, LEOMINSTER

Apprentice Hospitality Team Member - 14748

  • Wage: £11,778 to £19,047.60 a year Annually
  • Location: Waterfoot, Lancashire
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Courses In England

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