Hotel manager

Alternative titles for this job include Guest house manager, hotel general manager

Hotel managers are in charge of the day-to-day running of a hotel.

Average salary (a year)

£20,000 Starter

to

£60,000 Experienced

Typical hours (a week)

40 to 42 a week

You could work

evenings / weekends / bank holidays flexibly

How to become a Hotel manager

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

You can complete a qualification like a foundation degree, higher national diploma or degree and enter hotel management through a management trainee scheme.

Relevant subjects include:

  • hotel management
  • hospitality management
  • hospitality business management
  • international hotel management

Entry requirements

You'll usually need:

  • 1 or 2 A levels for a foundation degree or higher national diploma
  • 2 to 3 A levels for a degree

More information

Apprenticeship

You can train to be a hotel manager through an advanced apprenticeship in hospitality or a higher apprenticeship in hospitality management.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C) and college qualifications like A levels for a higher or a degree apprenticeship

More information

Work

You may get into this job by starting in a junior position like front of house manager or events manager. You could apply for promotion as you get more experience.

More information

Professional and industry bodies

You could join the Institute of Hospitality for professional development and networking opportunities.

Further information

You can find out more about careers in hotel management from the Hospitality Guild.

What it takes

Skills and knowledge

You'll need:

  • persistence and determination
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • customer service skills
  • knowledge of human resources and employment law
  • business management skills
  • You will be expected to use a computer confidently as part of this job.

What you'll do

Day-to-day tasks

Your day-to-day tasks may include:

  • setting budgets and forecasting income
  • deciding business targets and marketing
  • fire safety and building security
  • licensing regulations as they relate to the hotel
  • overseeing larger corporate bookings and events
  • managing staffing and resources
  • organising building maintenance
  • dealing with customer complaints and comments
  • in charge of health and safety, including environmental health

Working environment

You could work in a hotel.

Career path and progression

Your career prospects will depend on the size of the business, your experience and whether you are willing to relocate.

In larger hotel chains, you could move into regional management or specialise in areas like corporate finance or training. You may also have the chance to work overseas with an international hotel group.

Training opportunities

Apprenticeships In England

Apprentice Manager

  • Wage : £18,000.00 Annually
  • Location: Christchurch BH23 1BU

Premium Country Pubs - Bar/Restaurant Supervisor – Advanced Apprenticeship

  • Wage : £249.90 Weekly
  • Location: Stourbridge DY9 9XU

Courses In England

HND in Hospitality Management

  • Provider: LAKES COLLEGE WEST CUMBRIA
  • Start date: 05 June 2020
  • Location: WORKINGTON

Hospitality Management (Culinary Arts) Foundation Degree (Level 5)

  • Provider: Nottingham College
  • Start date: 01 October 2019
  • Location: Nottingham

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