1. Home: Explore careers
  2. Cruise ship steward

Cruise ship steward

Alternative titles for this job include Cabin steward

Cruise ship stewards clean and service cabins on board cruise ships.

Average salary (a year)

Variable

Typical hours (a week)

36 to 40 seasonal

You could work

evenings / weekends / bank holidays on shifts

How to become

Explore the different ways to get into this role.

How to become a cruise ship steward

You can get into this job through:

  • a college course
  • applying directly

College

College courses which would teach you some of the skills and knowledge you need in this job include:

  • Level 2 Certificate in Hospitality and Catering
  • Level 2 Diploma in Customer Service

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

More Information

Direct Application

You could apply to work as a cruise ship steward directly or through specialist agencies.

There are no formal requirements, but experience of working in a hotel, restaurant or bar can be useful. GCSEs in English and maths will be helpful.

Customer service is an important part of the role, so most cruise liners will expect you to have worked in a customer service job before.

As you'll be travelling around the world, it may be helpful if you can speak a second language.

More Information

Career tips

You can get more advice about careers in hospitality and tourism through the Hospitality Guild.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • sensitivity and understanding
  • the ability to work well with others
  • excellent verbal communication skills
  • a desire to help people
  • to be able to carry out basic tasks on a computer or hand-held device

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In this role you could:

  • show guests to their cabins
  • take food and drink orders
  • make beds
  • supply fresh linen
  • vacuum floors
  • replace mini bar items and provide a bill
  • replace stocks and supplies

Working environment

You could work on a cruise ship.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience you could progress to a supervisor post, like assistant housekeeper or head steward.

You could also move into other areas like working as a croupier in the casino, or entertainment or restaurant work.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a cruise ship steward right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Certificate In Understanding Excellence In Customer Service For Hospitality L2

  • Provider: North Tyneside Adult Learning Service
  • Start date: 11 January 2022
  • Location: North Shields

HOSPITALITY SERVICES INTERMEDIATE DIPLOMA

  • Provider: ISLE OF WIGHT COLLEGE
  • Start date: 01 September 2022
  • Location: Newport

Jobs In the United Kingdom

The Find a job service can help you with your search for jobs and send alerts when new jobs become available.

Skills assessment

Take an assessment to learn more about your skills and the careers that might suit you.

Is this page useful?

Yes No

Thank you for your feedback.

Thank you for your feedback. Click here if you'd like to let us know how we can improve the service.