How to become
You can get into this job through:
- a university course
- a college course
- an apprenticeship
- working towards this role
- applying directly
University
You could do a foundation degree, higher national diploma or degree in a subject like public administration or business administration, before applying for work.
Entry requirements
You'll usually need:
- 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
- 2 to 3 A levels, or equivalent, for a degree
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College
You could do a college course, which would teach you some of the skills and knowledge you need in this job.
Relevant courses include:
- business administration
- maths and English
- T Level in Management and Administration
Entry requirements
Entry requirements for these courses vary.
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Apprenticeship
You may be able to apply for an apprenticeship with a local authority department, such as:
- Business Administrator Level 3 Advanced Apprenticeship
- Public Service Operational Delivery Officer Level 3 Advanced Apprenticeship
- Revenue and Welfare Benefits Practitioner Level 4 Higher Apprenticeship
These take between 12 and 18 months to complete and combine workplace training and time spent with a learning provider.
Entry requirements
You'll usually need:
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
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Work
You could start as an administrative assistant and work your way up through training and promotion. For example, your employer may offer you training with the Institute of Revenues Rating and Valuation.
Direct Application
You can apply directly for jobs. Employers will expect you to have:
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), including English and maths
- experience in customer service, especially in accounts and finance, or in local government
Some employers may ask you to sit assessment tests before interview to check that you have the skills needed for the job.
Other Routes
If you are a graduate, you can apply for a place on the Local Government Association's Local Goverment Graduate Programme.
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Career tips
You'll need good IT skills to do this job, along with a non-judgemental approach.
Some knowledge of local government financial regulations, for instance, around council tax and housing benefits, could be helpful though your employer would put you through comprehensive training when you start.
Further information
You can find out more about working and training in local government finance from the Local Government Association.