Airport information assistants help passengers in airports.
£13,000 Starter
to£30,000 Experienced
36 to 38 a week
evenings / weekends / bank holidays on a rota
You can get into this job through:
You can complete an intermediate apprenticeship in customer service, or aviation ground operative intermediate apprenticeship for passenger services.
You'll usually need:
You could find work on a temporary or seasonal contract in an airport before being offered a permanent position.
You can apply directly to become an airport information assistant. Most employers would expect you to have a good standard of general education, including GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent qualifications.
Experience in customer service would give you an advantage when looking for work. Foreign language skills might also be useful.
You can find more details about working in the travel industry through Careers That Move.
You'll need:
You'll usually need to be over 18 to meet shiftwork regulations.
You'll normally need your own transport to get to and from the airport, as public transport may not cover all of your shift times.
You day-to-day duties may include:
In smaller airports your duties may also include:
You could work at an airport building.
Your working environment may be crowded.
After gaining experience you could go on to be a supervisor, manager or flight dispatcher.
Call 0800 100 900 or use webchat
8am to 10pm, 7 days a week
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