How to become an airport information assistant
You can get into this job through:
- a college course
- an apprenticeship
- working towards this role
- applying directly
College
You could take a college course like a Level 2 Certificate in Aviation Operations which will give you some of the skills and knowledge required for this role.
Entry requirements
You'll usually need:
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
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Apprenticeship
You can complete an intermediate apprenticeship in customer service, or aviation ground operative intermediate apprenticeship for passenger services.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
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Work
You could find work on a temporary or seasonal contract in an airport before being offered a permanent position.
Direct Application
You can apply directly to become an airport information assistant. Most employers would expect you to have a good standard of general education, including GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent qualifications.
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Career tips
Experience in customer service would give you an advantage when looking for work. Foreign language skills might also be useful.