Welfare rights officers give support and free advice to the public.
£21,000 Starter
to£29,000 Experienced
37 to 40 a week
evenings / weekends occasionally
You can get into this job through:
You could complete a revenue and welfare benefits adviser higher apprenticeship if you're working for a local authority or advice organisation.
You'll usually need:
You could start as an admin assistant with an advice organisation and work your way up with further training in welfare rights.
You'll usually need GCSEs at grades 9 to 4 (A* to C), or equivalent qualifications, in English and maths.
Many people start by volunteering in an advice centre.
As a volunteer you would receive training in interviewing skills and advice topics like welfare benefits and housing. It can take between 6 and 12 months to get enough experience to apply for jobs.
You can search for volunteering opportunities on the Do-it website.
You can apply for jobs if you have experience of supporting people facing difficult situations, for example, those with money, family or housing problems.
A qualification in counselling, legal work or advice and guidance could be useful, though your employer may give you on-the-job training.
The ability to speak a second language or a qualification in British Sign Language could be helpful.
You can find out more about working in welfare rights from Citizens Advice and AdviceUK.
You'll need:
You'll need to:
Your daily tasks may include:
You could work in the community, at a client's home, in a court, in an NHS or private hospital or at an outreach centre.
Your working environment may be humid and hot.
Call 0800 100 900 or use webchat
8am to 10pm, 7 days a week
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