A common way into this job is to start as a volunteer with a victim or witness care organisation like Victim Support. You can also search for volunteering opportunities through general volunteering organisations like Do-it and NCVO.
As a volunteer, you would receive training, which would help you to develop your communication and listening skills, as well as the knowledge and understanding you need to support victims.
To volunteer, you normally need to be over 18 and of good character, with a caring nature and non-judgemental attitude. The ability to communicate in a second community-based language could be useful in some situations.
You may need between 1 and 2 years' experience as a volunteer before being considered for paid work.