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Counsellor

Alternative titles for this job include Therapist

Counsellors help people talk about their situation and feelings in a safe and supportive way, and help them to cope and make positive changes.

Average salary (a year)

£24,000 Starter

to

£46,000 Experienced

Typical hours (a week)

35 to 40 a week

You could work

evenings / weekends attending events or appointments

Meet Imtaz

Imtaz offers counselling to clients, ensuring a safe space for them.

1 minute 20 second watch

View transcript

Hi. I'm a counsellor at Tower Hamlets Talking Therapies for East London Foundation Trust. And my name is Imtaz Khaliq.

Mostly you're seeing the clients and you're being there for them. You’re receptive to them and you're able to sort of feel, be intuitive and be there for them.

You're booking their appointments, you're booking follow-ups. Maybe sending letters to them, sending letters to their GP. Calm on the top but then you’re, you know, doing all the paperwork and everything else to manage that they have a safe space to bring, you know, what's happening for them.

The therapeutic listening skills. So reflecting back, really hearing a client. So you’re not in your own head, you're sort of able to really hear them and, and even, sort of being able to see what's in between what they're saying, and link things together and, being able to have communication skills. And also being able to, you know, write the summary of the sessions.

I think the favourite part of the job is the connection with the clients. And you really feel it’s meaningful in your own life, as well as the client's life, that you're making the difference.

How to become

Explore the different ways to get into this role.

How to become Counsellor

You can get into this job through:

  • a university course
  • a college course
  • training with a counselling organisation

University

You could do a diploma, degree or postgraduate course in counselling or psychotherapy.

You might be able to study counselling alongside another subject like psychology, sociology or criminology.

You should look for a course that includes practical skills training and supervised work placements.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in any subject for a postgraduate course

More Information

College

You could start by doing an introduction to counselling course. This can last up to 3 months and can help you decide if counselling is the right career for you.

After that, you can do further training and complete courses like:

  • Level 3 Certificate in Counselling Skills
  • Level 4 Diploma in Counselling Skills and Theory
  • Level 5 Diploma in Therapeutic Counselling

You can find out more about the recommended training to become a counsellor from the British Association of Counselling and Psychotherapy (BACP).

Entry requirements

Entry requirements for these courses vary.

More Information

Volunteering

You'll find it useful to have paid or unpaid work experience in counselling. You can find counselling volunteering opportunities through Do IT and the National Council for Voluntary Organisations (NCVO).

Other Routes

You can volunteer and do training courses with counselling organisations, such as Relate, Samaritans and Cruse.

This can be useful experience before you take up professional counselling training.

More Information

Career tips

There's a lot of competition for paid work. Many counsellors do a mix of part time, voluntary and private work.

Counselling is often a second or additional career, and life experience is highly valued.

You may be expected to undergo counselling yourself as part of your training and reflect on it with your course supervisor. This might be needed to become accredited.

Professional and industry bodies

You could become a member of an organisation listed on the Professional Standards Authority's counselling register. This may be helpful when looking for work, and for many jobs it is essential.

Further information

You can find out more about careers in counselling from:

You can also explore other careers in the psychological professions.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • counselling skills including active listening and a non-judgemental approach
  • knowledge of psychology
  • the ability to understand people’s reactions
  • excellent verbal communication skills
  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • sensitivity and understanding
  • the ability to accept criticism and work well under pressure
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a counsellor, you could use different types of therapy to:

  • discuss and agree what to cover in sessions
  • build trust with a client in person, online or over the phone
  • listen carefully, ask questions and check understanding of the issues
  • help your client to talk about their feelings, see things more clearly and find ways to cope
  • empathise but challenge when necessary
  • keep confidential records

You could work with individuals, couples, families or groups.

Working environment

You could work in a therapy clinic, at a GP practice, at a school, at a college or from home.

Your working environment may be emotionally demanding.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

If you're a new counsellor, It's important to get peer support to develop your skills.

With experience you could:

  • specialise in an area like bereavement support, relationships or addiction
  • become a counsellor supervisor or trainer
  • move into management or consultancy
  • set up your own practice and work for yourself

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a Counsellor right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Introduction To Counselling Skills

  • Provider: FARNBOROUGH COLLEGE OF TECHNOLOGY
  • Start date: 08 September 2025
  • Location: Farnborough

Introduction to Counselling Level 1 Award

  • Provider: SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
  • Start date: 09 September 2025
  • Location: Southend-on-Sea
Find courses near you

Jobs In the United Kingdom

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