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Mortgage adviser

Alternative titles for this job include

Mortgage advisers help people find, and apply for mortgages.

Average salary (a year)

£22,000 Starter


£70,000 Experienced

Typical hours (a week)

36 to 38 a week

You could work

evenings / weekends / bank holidays on shifts

How to become

Explore the different ways to get into this role.

How to become Mortgage adviser

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying for a trainee scheme


You could do a college course which will give you some of the skills and knowledge to get into a trainee mortgage adviser role.

Courses include:

  • Level 3 Extended Diploma in Business
  • T Level in Finance

Entry requirements

You'll need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

More Information


You could train through an advanced apprenticeship as a mortgage adviser.

It typically takes around 12 months to complete through a mix of learning on the job and study.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information


You could work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers.

You could then move on into giving mortgage advice as you gain experience and suitable qualifications.

Other Routes

You could apply for a mortgage adviser training scheme run by banks and building societies. It will help if you have GCSEs in English and maths, and some relevant work experience in customer service, sales or finance.

You'll need to take a qualification in mortgage advice that is recognised by the Financial Conduct Authority.

You would develop your skills through a mixture of learning on the job, and studying for an industry-regulated qualification through your employer.

More Information


Professional and industry bodies

You could join the London Institute of Banking and Finance, the Chartered Insurance Institute and the Chartered Banker Institute, for professional development and networking opportunities.

Further information

You can find out more about careers in the finance industry through the London Institute of Banking and Finance and the Chartered Banker Institute.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • maths knowledge
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • ambition and a desire to succeed
  • the ability to use your initiative
  • analytical thinking skills
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In your day-to-day duties you will:

  • advise clients about homebuying
  • find out about your client's finances
  • explain the different types of mortgage
  • explain about repayments and mortgage protection
  • offer different mortgage options for the client to choose from
  • sell other financial products like buildings or life insurance
  • help the customer complete the mortgage application
  • meet sales targets
  • deal with estate agents, valuers and mortgage lenders
  • keep up-to-date with new mortgage products and any changes in the law

Working environment

You could work in a contact centre, in an office, at a client's home or at a client's business.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser. 

You could also take further qualifications to become a financial adviser.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Apprentice Mortgage Adviser

  • Wage: £16,000 a year Annually
  • Location: 18-20 Thorpe Road, Norwich

Apprentice Mortgage Adviser

  • Wage: £12,313.60 a year Annually
  • Location: Bracknell

Courses In England

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