How to become an IT service engineer
You could get into this job through:
- a college course
- an apprenticeship
- working towards this role
College
You could do a college course, which may help you to find a trainee job. Courses include:
- Level 2 Certificate in IT Support
- Level 3 Diploma in ICT Professional Competence
Entry requirements
You'll usually need:
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English, maths and computing
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Apprenticeship
You could do an information communications technician advanced apprenticeship.
You would learn how to install equipment and software, how to handle incidents and deal with requests for help.
Entry requirements
You'll usually need:
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
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Work
You could start work as an assistant IT technician after taking GCSEs or A levels and train on the job.
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Career tips
You may also find it useful to get an industry standard certification like:
Further information
You can find out more about careers and training in computing from Tech Future Careers and The Chartered Institute for IT.