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Insurance technician

Alternative titles for this job include

Insurance technicians give administrative support in all types of insurance work.

Average salary (a year)

£17,000 Starter

to

£40,000 Experienced

Typical hours (a week)

37 to 39 a week

You could work

9am to 5pm

How to become

How to become an insurance technician

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role
  • training with a professional body

University

You could do a degree before applying for a trainee technician job. Most subjects are accepted but you may have an advantage with a course in business studies or finance.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree

More Information

College

You could do a Level 2 and 3 Certificate in Providing Financial Services at college before looking for a job.

Entry requirements

You may need:

  • GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths

More Information

Apprenticeship

You could do an insurance professional higher apprenticeship.

This takes about 24 months to complete with a mix of workplace learning and study.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

Work

You could start by working as an admin assistant with an insurance company and do training on the job to become an insurance technician.

Other Routes

You could take the Chartered Insurance Institute's Foundation Insurance Test award to get a basic understanding of insurance.

This may help you to find a trainee position with an insurance company.

More Information

Further information

You can find out more about working in insurance from the Chartered Insurance Institute and Step Forward.

What it takes

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • administration skills
  • to be thorough and pay attention to detail
  • excellent written communication skills
  • persistence and determination
  • the ability to work well with others
  • patience and the ability to remain calm in stressful situations
  • the ability to think clearly using logic and reasoning
  • to be able to use a computer and the main software packages competently

What you’ll do

What you'll do

Day-to-day tasks

In your day-to-day duties you could:

  • process claim details and issue new forms
  • check policies cover claims and that premiums have been paid
  • gather supporting information like receipts, photographs or accident reports
  • check proposal forms from customers or brokers
  • calculate quote premiums
  • advise customers about insurance cover and renewals
  • update customers about the progress of claims
  • arrange for payment on straightforward claims

Working environment

You could work in an office.

Career path and progression

Career path and progression

You could specialise in a branch of insurance, for instance underwriting, after doing further training like the Level 3 Certificate in Insurance.

You could move into other areas of insurance after getting experience, for example loss adjusting, broking, account management or compliance.

Current opportunities

Current opportunities

Apprenticeships In England

Apprentice Insurance Professional (32738)

  • Wage: £365.38 Weekly
  • Location: Ipswich

Insurance Apprenticeship Programme (32675)

  • Wage: £423.08 Weekly
  • Location: London

Courses In England

Financial Services Certificate

  • Provider: COOPERS SCHOOL
  • Start date: 01 September 2021
  • Location: Chislehurst

Financial Services Diploma Level 3 A Level

  • Provider: UNIFIED SEEVIC PALMER'S COLLEGE
  • Start date: 01 September 2021
  • Location: BENFLEET

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