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Insurance account manager

Alternative titles for this job include Insurance relationship manager, insurance sales executive, account handler

Insurance account managers maintain relationships with existing clients, handle complex policies and identify opportunities to develop new business.

Average salary (a year)

£30,000 Starter

to

£75,000 Experienced

Typical hours (a week)

37 to 42

You could work

between 8am and 6pm as customers demand

How to become

Explore the different ways to get into this role.

How to become

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

You can take a degree before applying for a place on an insurance company's graduate training scheme. 

Useful subjects include:

  • business studies
  • finance
  • law
  • surveying
  • construction
  • marketing

It can help to get some relevant work experience whilst you're studying, for example through an internship or placement.

Your university careers service will be able to help you with this.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree

More Information

Apprenticeship

You can apply to do an apprenticeship with an insurance company, such as:

  • Insurance Professional Level 4 Higher Apprenticeship
  • Senior Insurance Professional Level 6 Degree Apprenticeship

These can take between 2 and 3 years to complete and combine workplace learning and study.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

Work

You'll need experience in the insurance industry to do this job, for example as an underwriter, broker or loss adjuster. You would then move into account management through training and promotion.

Whilst working, you'll be encouraged to take qualifications, like those offered by the Chartered Insurance Institute (CII)

These include:

  • Certificate in Insurance
  • Diploma in Insurance
  • Advanced Diploma in Insurance

More Information

Career tips

You can work as an account manager across several insurance sectors, or choose to specialise in certain ones, for instance:

  • property
  • marine
  • motor
  • business liability
  • cyber

Professional and industry bodies

You can join the Chartered Insurance Institute for professional development opportunities and to build up your contacts in the industry.

Further information

You can find out more about careers in insurance from the Chartered Insurance Institute.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • the ability to sell products and services
  • to be thorough and pay attention to detail
  • knowledge of financial services
  • the ability to use your initiative
  • excellent written communication skills
  • excellent verbal communication skills
  • maths knowledge
  • to be able to use a computer and the main software packages confidently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As an insurance account manager, you could:

  • build strong working relationships with clients, brokers and risk managers
  • handle multiple business accounts
  • advise clients on policy options and recommend adjustments to meet changing needs
  • pitch for new business and promote new insurance products
  • monitor team sales performance
  • develop marketing strategies
  • keep accurate client records
  • make sure that the business meets all financial industry rules

Working environment

You could work in an office, at a client's business or from home.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience and a good track record, you could become a senior account manager, supervising other managers and planning company strategy.

You could also use your skills from this role in related areas, for example marketing, legal compliance, other financial services and business development.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Aon Apprenticeship Programme - Commercial Risk and Reinsurance Broking 2026

  • Wage: Competitive Annually
  • Location: 49-51 Belgrave Street, Reading

Aon Apprenticeship Programme - Commercial Risk and Reinsurance Broking 2026

  • Wage: Competitive Annually
  • Location: London, England

Courses In England

Are you interested in becoming an insurance account manager?

Search for training courses near you.

Jobs In the United Kingdom

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Skills assessment

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