Education welfare officer

You could do a degree in social and human sciences, social work or education.

Entry requirements

You'll usually need:

• 2 to 3 A levels, or equivalent, for a degree

More Information

• equivalent entry requirements
• student finance for fees and living costs
• university courses and entry requirements

You may be able to work as an assistant welfare officer with a local authority and do training on the job to qualify. For this you'll usually need:

• experience working with children or young people
• GCSEs at grades 9 to 4 (A* to C) in English and maths
• 1 or 2 A levels, or equivalent

You can get experience of working with young people, which could help when you apply for jobs. Examples include mentoring and youth work.

You can find opportunities through Volunteering Matters.

You can apply directly to become an education welfare officer if you've got relevant experience and qualifications.

Employers usually look for people who have a background in:

• social work
• teaching
• youth and community work

Further information

You'll find more details about working in education welfare through the education welfare service of your local council.

You'll need:

• counselling skills including active listening and a non-judgemental approach
• knowledge of psychology
• knowledge of teaching and the ability to design courses
• sensitivity and understanding
• customer service skills
• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• knowledge of English language
• to be able to use a computer and the main software packages competently

You'll need to:

• pass enhanced background checks
• have a full driving licence

In your day-to-day tasks you will:

• work closely with key staff in schools to identify and resolve attendance problems
• meet parents and pupils at school or home to explain legal responsibilities
• help families get benefits for school meals, transport or clothing
• take necessary action through the magistrates' court
• arrange education for pupils who are excluded
• write case notes and letters to parents
• update computerised school records
• handle sensitive information
• keep to deadlines and targets

You could work at a school or from home.

Your working environment may be emotionally demanding and you'll travel often.