Door supervisor

You'll need to do the Level 2 Award for working as a Door Supervisor within the Private Security Industry, to get a front line licence, which is issued by the Security Industry Authority.

You'll need to complete 4 training modules and pass the exams. Modules include:

• working within the private security industry
• door supervisor specialist
• conflict management
• physical intervention skills

Entry requirements

There are no set entry requirements for this route.

More Information

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• search for courses

You could take private training to get your door supervisor's licence.

Registration

• you'll need a Security Industry Authority (SIA) licence for agency and contractor jobs

Career tips

If you already hold a door supervision qualification gained in the last 3 years, you may be able to apply for a front line licence. Check the information about previous qualifications from the Security Industry Authority.

As a door supervisor, you'll need to renew your licence every 3 years.

Professional and industry bodies

You could join the International Professional Security Association for professional recognition, training opportunities and to make industry contacts.

You'll need:

• knowledge of public safety and security
• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• to be thorough and pay attention to detail
• thinking and reasoning skills
• concentration skills
• customer service skills
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

You'll need to:

• have a Security Industry Authority licence
• be over 18 years of age
• pass enhanced background checks

The Security Industry Authority may make other checks to decide if you're a suitable person to hold a licence.

If you have a criminal record, this does not necessarily mean that you will not be granted a licence. The Security Industry Authority has more detailed information.

In your day-to-day duties you may:

• manage crowds and queues
• make sure people keep to the dress code
• check tickets
• patrol inside and outside the venue
• watch people's behaviour and deal with conflict
• restrain and escort people out of the venue, if necessary
• deal with emergencies
• co-operate with police, first aiders and management

You could work at events, at a sports arena or at a music venue.

Your working environment may be crowded, noisy and outdoors in all weathers.

You may need to wear a uniform.