How to become a credit controller
You can get into this job through:
- a university course
- a college course
- an apprenticeship
- working towards this role
- applying directly
You could do a foundation degree or degree in:
- business and management
Some larger companies offer graduate training schemes, which prepare you for a career in credit control and management.
You'll usually need:
- at least 1 A level, or equivalent, for a foundation degree
- 2 to 3 A levels, or equivalent, for a degree
You could do a college course which will give you some of the skills you’ll need to apply for a trainee credit controller position.
- bookkeeping and accounting
- computerised accounting for business
- business and finance
- a T Level in Finance
You can speak to your college to find the right level course for you. Some colleges also offer distance learning courses.
Entry requirements for these courses vary.
4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level
You could apply for an apprenticeship such as:
- Credit Controller and Collector Level 2 Intermediate Apprenticeship
- Credit Controller and Debt Collection Specialist Level 3 Advanced Apprenticeship
These can take between 1 and 2 years to complete.
If you want to train for a manger role, you could take an Account and Finance Manager Level 6 Degree Apprenticeship over 3 years.
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a degree apprenticeship
You could start as a finance assistant in a credit control department. You could then train on the job to become a credit controller or deputy manager.
The Chartered Institute of Credit Management offers courses at different levels tailored to your experience.
You can apply directly to be a credit controller, as many companies will train you on the job. The qualifications and experience you'll need will vary.
Most employers will expect you to have:
- 3 to 5 GCSEs at grades 9 to 4 (A* to C), including maths
- the ability to use spreadsheets and accounting packages
- experience of office administration or customer service work
You might be able to move into credit control if you have experience in:
- debt collecting
You can find out more about careers in credit control and management from the Chartered Institute of Credit Management.