How to become a credit controller
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You could do a college course that may give you some of the skills required to do this job.
- Level 2 or 3 Diploma in Credit Management
- Level 3 Certificate or Diploma in Financial Studies
- T Level in Finance
You may need:
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T level
You may be able to get into this role through the following apprenticeships:
- credit controller and collector intermediate apprenticeship
- accounts or finance assistant intermediate apprenticeship
- advanced credit controller and debt collection specialist
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
You can apply directly to be a credit controller, as many large companies will train you on the job. The qualifications and experience you'll need will vary.
Most employers will expect you to have:
- 3 to 5 GCSEs at grades 9 to 4 (A* to C), including maths
- the ability to use spreadsheets and computer accounts packages
- experience of office administration or customer service work
A qualification in bookkeeping or accounts can also be useful.
You may be able to move into credit control after getting experience in accounts, finance or debt collecting.
You can get more details on working in credit control and specialist qualifications from the Chartered Institute of Credit Management.