How to become a credit controller
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You could do a college course that may give you some of the skills required to do this job. Courses include:
- Level 3 Certificate or Diploma in Financial Studies
- Level 2 or 3 Diploma in Credit Management
Entry requirements for these courses vary.
You may be able to get into this role through a credit controller, or accounts and finance assistant, intermediate apprenticeship.
You could also do an advanced apprenticeship for credit controllers and debt collection specialists.
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
You can apply directly to be a credit controller, as many large companies will train you on the job. The qualifications and experience you'll need will vary, but most employers will expect you to have:
- 3 to 5 GCSEs at grades 9 to 4 (A* to C), including maths, and sometimes college qualifications
- the ability to use spreadsheets and computerised accounts packages
- experience of office administration or customer service work
A qualification in bookkeeping or accounts can also be useful.
You may be able to move into credit control after getting experience in accounts, finance or debt collecting.
You can get more details on working in credit control, and specialist in-work qualifications, from the Chartered Institute of Credit Management.