How to become a credit controller
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
College
You could do a college course that may give you some of the skills required to do this job. Courses include:
- Level 2 or 3 Diploma in Credit Management
- Level 3 Certificate or Diploma in Financial Studies
- T Level in Finance
Entry requirements
Entry requirements for these courses vary.
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T level
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Apprenticeship
You may be able to get into this role through a credit controller, or accounts and finance assistant, intermediate apprenticeship.
You could also do an advanced apprenticeship for credit controllers and debt collection specialists.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
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Direct Application
You can apply directly to be a credit controller, as many large companies will train you on the job. The qualifications and experience you'll need will vary, but most employers will expect you to have:
- 3 to 5 GCSEs at grades 9 to 4 (A* to C), including maths, and sometimes college qualifications
- the ability to use spreadsheets and computerised accounts packages
- experience of office administration or customer service work
A qualification in bookkeeping or accounts can also be useful.
You may be able to move into credit control after getting experience in accounts, finance or debt collecting.
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Further information
You can get more details on working in credit control, and specialist in-work qualifications, from the Chartered Institute of Credit Management.