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Court usher

Alternative titles for this job include Court administrative officer

Court ushers make sure that everyone involved with a court case is present and that they know what to do.

Average salary (a year)

£16,000 Starter

to

£22,000 Experienced

Typical hours (a week)

36 to 38 a week

You could work

evenings occasionally

How to become a court usher

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College

You could take a college course like a Level 1 or 2 Certificate in Business Administration before applying for work.

Entry requirements

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

More Information

Apprenticeship

Apprenticeships relevant to this role include:

  • Level 2 Customer service practitioner
  • Level 3 Customer service specialist
  • Level 3 Business administrator

These would give you some of the skills for dealing with people and administration that is needed in this role.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Direct Application

You could apply directly for jobs. You'll usually need at least 2 GCSEs at grades 9 to 4 (A* to C) including English.

Experience in a similar role like customer service or office administration will be useful. Employers will also look at your personal qualities and life experience.

More Information

Further information

You can find out more about careers in the courts and tribunals service from Skills for Justice.

What it takes

Skills and knowledge

You'll need:

  • administration skills
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • customer service skills
  • legal knowledge including court procedures and government regulations
  • patience and the ability to remain calm in stressful situations
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

What you'll do

Day-to-day tasks

In this role you could:

  • prepare the courtroom and meet and greet court users and visitors
  • keep people informed of changes to hearing times
  • check that witnesses, defendants and lawyers are present
  • call defendant and witnesses into court
  • direct the taking of oaths
  • label evidence and pass it to the judge and jury
  • pass messages between lawyers and legal advisers
  • keep order in the public areas
  • input data to the computer system, do filing and photocopying

In crown court cases, a 'sworn usher' swears on oath to stop anyone who is unauthorised from approaching the jury. In this role, you'll also:

  • escort the jury to and from the courtroom
  • be on duty outside the jury room
  • take messages between the jury and the judge
  • organise hotel accommodation if jurors need to stay overnight

Working environment

You could work in a court or in an office.

Career path and progression

With experience, you could supervise a team of ushers, or become a court administrative officer.

Current opportunities

Apprenticeships In England

Business Administrator Apprentice

  • Wage: £10,400.00 Annually
  • Location:

Business Administration and Operations Apprentice

  • Wage: £16,000.00 Annually
  • Location:

Courses In England

Business Administration

  • Provider: HOPWOOD HALL COLLEGE
  • Start date: 02 August 2021
  • Location:

NCFE L1 Cert in Business Administration (Administration & IT) - Adult

  • Provider: BRIDGWATER AND TAUNTON COLLEGE
  • Start date: 08 March 2022
  • Location: Bridgwater

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