How to become a counter service assistant
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You could take a course like a Level 1 or 2 Certificate in Food and Beverage Service or Hospitality and Catering.
You may need:
- 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
You could do an intermediate apprenticeship in customer service or one as a hospitality team member.
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
You could apply directly for jobs. Some employers may expect you to have experience in customer service, catering or hospitality work.
You could start with a weekend or temporary job to build up your skills.
You can get more details about working in counter service from the Hospitality Guild.