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Cinema or theatre attendant

Alternative titles for this job include Usher, front of house staff

Cinema and theatre attendants check customers' tickets, direct them to their seats and sell refreshments.

Average salary (a year)

Variable

Typical hours (a week)

12 to 20 variable

You could work

evenings / weekends / bank holidays on a rota

How to become

Explore the different ways to get into this role.

How to become

You can get into this job through:

  • an apprenticeship
  • applying directly

Apprenticeship

You might be able to apply for a Customer Service Practitioner Level 2 Intermediate Apprenticeship.

Entry requirements

Employers will set their own entry requirements.

More Information

Volunteering

You can sometimes find voluntary work with community theatres or smaller independent cinemas. Follow them on social media and look out for local announcements.

Direct Application

You can apply directly to vacancies advertised by theatres and cinemas for front of house staff. It could give you an advantage to have experience working with the public, such as in retail or hospitality, though this is not essential.

Good customer service skills and the ability to do different tasks will be valued by employers.

More Information

Career tips

An interest in film, theatre or the arts will be helpful.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • to enjoy working with other people
  • to be flexible and open to change
  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • the ability to understand people’s reactions
  • the ability to sell products and services
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You'll need to be aged 18 or over for jobs that involve serving alcohol.

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a cinema or theatre attendant, you could:

  • check tickets and show people to their seats
  • sell programmes, merchandise and refreshments
  • answer customer queries and deal with any problems
  • process payments
  • clear litter from seating areas and aisles between shows
  • work in the cinema or theatre's café, bar or box office

Working environment

You could work in a theatre or at a cinema.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could become a team leader or move into front of house management.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Customer Service Apprentice

  • Wage: £14,722.50 a year Annually
  • Location: 35 BOLDMERE ROAD, SUTTON COLDFIELD

Customer Service Assistant Apprentice

  • Wage: £13,741 a year Annually
  • Location: THE HYDE, LONDON
Find apprenticeships near you

Courses In England

Are you interested in becoming a cinema or theatre attendant?

Search for training courses near you.

Jobs In the United Kingdom

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