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Cinema or theatre attendant

Alternative titles for this job include Usher

Cinema and theatre attendants help customers visiting entertainment shows.

Average salary (a year)

Variable

Typical hours (a week)

23 to 25 variable

You could work

evenings / weekends / bank holidays on shifts

How to become

Explore the different ways to get into this role.

How to become Cinema or theatre attendant

You can get into this job through:

  • an apprenticeship
  • applying directly

Apprenticeship

You may be able to start by doing a customer service practitioner intermediate apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More Information

Volunteering

You can sometimes find voluntary work with community theatres or cinemas. Follow them on social media, look out for local announcements or search on Do IT.

Direct Application

You can apply directly to vacancies advertised by theatres and cinemas. Experience of dealing with the public, for example in retail or hospitality, may give you an advantage though it's not always essential.

More Information

Career tips

An interest in film or the arts would be helpful.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • the ability to work well with others
  • to enjoy working with other people
  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be flexible and open to change
  • the ability to understand people’s reactions
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You may need to be aged 18 or over for jobs that involve serving alcohol.

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

You could:

  • check tickets
  • show people to their seats
  • sell programmes
  • sell refreshments from trays or kiosks during the interval
  • deal with any problems or complaints
  • re-stock the refreshment kiosks and trays
  • collect litter and tidy up after a show
  • work in the cinema or theatre's cafe, bar or box office

Working environment

You could work in a theatre or at a cinema.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

You could become a cashier, team leader or manager.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Apprentice Customer Service Advisor

  • Wage: £12,480 a year Annually
  • Location: Ongar Road, Ongar, Essex

Workshop Receptionist and Customer Service Apprentice

  • Wage: £12,979.20 a year Annually
  • Location: Tushingham, Whitchurch
Find apprenticeships near you

Courses In England

Customer Service

  • Provider: On Course South West
  • Start date: 06 January 2025
  • Location: Plymouth

Diploma in Customer Service

  • Provider: SCL EDUCATION & TRAINING LIMITED
  • Start date: 09 September 2025
  • Location: Dudley
Find courses near you

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