Alternative titles for this job include

Shopkeepers manage their own independent stores or run shops that are part of a retail chain.

Average salary (a year)


Typical hours (a week)

42 to 48 variable

You could work

in your own business managing your own hours

How to become

Explore the different ways to get into this role.

How to become Shopkeeper

You can get into this job through:

  • a college course
  • an apprenticeship
  • setting up your own business


You could do a college course, which may help if you want to open your own store. 

Courses include:

  • business start up
  • preparing to set up in a new business
  • retail skills
  • business essentials
  • retail skills sales professional

Entry requirements

Entry requirements for these courses vary.

More Information


You could apply to do an apprenticeship with a retail chain to learn the skills needed in this job. 

Training includes:

  • Retailer Level 2 Intermediate Apprenticeship
  • Retail Team Leader Level 3 Advanced Apprenticeship
  • Retail Manager Level 4 Higher Apprenticeship
  • Retail Leadership Level 6 Degree Apprenticeship

You'll do on-the-job training and spend time with a college or training provider.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information


You can get retail experience through volunteering with charities that operate high street shops. The skills you pick up can help when applying for paid jobs.

Other Routes

You can become a shopkeeper by taking over an existing business or opening a franchise. You can also set up your own retail outlet on the high street, at a market or online.

It'll help if you've got some experience in retail, sales, administration or business management.

You can find advice online about setting up and running your own business and through organisations like The Prince's Trust.

More Information

Career tips

If you're looking to run your own store, online selling is a good way to start. You could sell products from your own website or through other established trading sites.

This can be a useful way to gain experience and research your market, before opening a physical shop of your own.

Professional and industry bodies

You may find it useful to join the British Independent Retailers Association, for professional development, training opportunities and to make industry contacts.

Further information

You can get advice about starting out in retail from the British Independent Retailers Association.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • the ability to sell products and services
  • leadership skills
  • to enjoy working with other people
  • maths knowledge
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • business management skills
  • to be able to use a computer and the main software packages competently

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a shopkeeper, you'll:

  • keep shop displays and pricing up to date
  • take card and cash payments, and deal with returns
  • answer customer questions and give advice about products
  • manage stock control and place orders with wholesalers
  • process online sales and market your products
  • recruit, train and supervise shop assistants
  • calculate takings, process wages and manage accounts

Working environment

You could work at a store.

Your working environment may be physically demanding.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you may be able to run your own shop, take on a franchise or manage a store for a retail chain.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Apprentice Retail Assistant

  • Wage: £13,312 a year Annually

Retail Parts Advisor Apprenticeship

  • Wage: £13,312 a year Annually
  • Location: Bolton

Courses In England

Diploma in Fashion Retail

  • Start date: 09 September 2024
  • Location: GRAYS

Diploma in Retail Skills

  • Start date: 09 September 2024
  • Location: Kingsbridge

Jobs In the United Kingdom

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