How to become
You can get into this job through:
- a college course
- applying directly
College
You can do a college course in travel and tourism or customer service, which may be helpful when looking for work.
If you want to work with children on their holidays, for example organising activities, then doing a childcare qualification at college could be useful.
Entry requirements
Entry requirements for these courses vary.
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Direct Application
To apply directly for resort representative jobs, you'll usually need:
- to be 18 or over
- a friendly and outgoing personality
- experience of working with the public
- GCSEs at grades 9 to 4 (A* to C) including English and maths
If you apply for a job as a children's representative, you may need a qualification in childcare, though companies will often give training to successful applicants.
It's important to check job descriptions carefully when applying to make sure you know exactly what skills are required. For example, as a winter sports activities representative, the ability to ski may be needed, though for ski resort hotel reps, this may not be the case.
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Career tips
It can be helpful if you have a working knowledge of one or more foreign languages, although tour companies may offer training in basic language skills for the country you'll be working in.
Many jobs are seasonal, so salaries and hours can vary. Often, you can top up your monthly pay with commission on products you sell to holidaymakers, for example extra day trips or passes to attractions. Your accommodation may also be included as part of your contract.