How to become a resort representative
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You can do a college course like a Level 2 Diploma in Travel and Tourism, which you may find useful when looking for work.
You'll usually need:
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
You could start by doing an intermediate customer services practitioner or an advanced customer service specialist apprenticeship. This could be in the travel industry or other sectors.
It will give you some of the customer care skills required to do this job.
If you want to work with children on their holidays, for example organising activities, then doing a childcare apprenticeship and getting experience may also be a way into this role.
To get onto an apprenticeship, you'll find it useful to have:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
To apply directly for resort representative jobs, you'll usually need:
- to be 18 or over
- experience of working with the public
- 4 GCSEs at grades 9 to 4 (A* to C) including English and maths
To work as a children's representative you would usually be expected to have a qualification in childcare, like a Level 2 Certificate for Children and Young People’s Workforce.
You may need specialist knowledge or skills for some holiday jobs, for example, as a winter sports representative you may need to be able to ski at an advanced level.
It can also help if you have a good working knowledge of one or more foreign languages.
A first aid qualification or a driving licence can be useful for some jobs.
Professional and industry bodies
You could join the Institute of Travel and Tourism.