Postman or postwoman

Alternative titles for this job include Postal delivery worker

Postmen and postwomen sort letters and packages for delivery to homes and businesses.

Average salary (a year)

£13,500 Starter

to

£25,000 Experienced

Typical hours (a week)

41 to 43 a week

You could work

early mornings

How to become a Postman or postwoman

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying directly

Apprenticeship

You could do an express delivery operative intermediate apprenticeship, if you want to work as a delivery driver.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

More information

Work

Royal Mail often recruits temporary staff for the Christmas period from September each year. This can be a useful way for you to get some experience and apply for permanent jobs as they come up.

Direct application

You can apply directly for delivery work. You don't need any specific qualifications, but your interview will usually include aptitude tests. These are to check that you can read addresses correctly and recognise misaddressed mail.

More information

Further information

You can get more on careers and training in postal work from Royal Mail.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • to be thorough and pay attention to detail
  • the ability to work on your own
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • excellent verbal communication skills
  • knowledge of English language
  • being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

  • have a full UK driving licence to work as a delivery driver
  • be physically fit, as delivery rounds (walks) can take 3 to 4 hours - and you'll be carrying bags that can weigh up to 16kg

You'll usually need your own transport to get to and from work, as you may not be able to get public transport to suit your shift times.

What you'll do

Day-to-day tasks

Your day-to-day duties may include:

  • sorting mail on a sorting frame, getting it into address order
  • operating automated equipment
  • delivering mail on foot, by a bicycle or by van
  • getting customer signatures for registered post and recorded deliveries
  • picking up mail from post boxes, post offices and businesses
  • dealing with wrongly addressed or returned mail
  • moving mail to and from processing centres, delivery offices, railway stations and airports

Working environment

You could work from a vehicle or on the road.

Career path and progression

With experience, you could be promoted to higher grades like supervisor and manager. You could move into parcel deliveries, courier jobs or customer care and administration.

Training opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a Postman or postwoman right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Are you interested in becoming a Postman or postwoman?

Search for training courses near you.

Get help using this service

Call 0800 100 900

8am to 10pm, 7 days a week

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