Museum assistant

Alternative titles for this job include Visitor experience assistant

Museum assistants take care of customers and security in museums and galleries.

Average salary (a year)

£15,000 Starter


£22,000 Experienced

Typical hours (a week)

41 to 43 a week

You could work

evenings / weekends on a rota

How to become a Museum assistant

You can get into this job through:

  • an apprenticeship
  • volunteering
  • applying directly


You could get into this work through an advanced apprenticeship in cultural and heritage venue operations.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), usually including English and maths, for an advanced apprenticeship

More information

Volunteering and experience

Visit the Museums Association website for tips on finding volunteering opportunities. You can also find contact details for over 2,000 museums in the Museums & Galleries Yearbook, published by the Association. You may be able to get access to a copy in any main library.

Direct application

You don't need any particular qualifications to become a visitor assistant, although you'll usually need a good general standard of education, especially in English and maths.

There is a lot of competition for jobs and you may find some museums and galleries ask for a certain level of qualification, like A levels or equivalent.

You'll be in a stronger position when looking for work if you have:

  • experience in customer care
  • a knowledge of, and interest in, museums and their services
  • volunteering experience in a museum or gallery

More information

Career tips

Experience of security work could be useful for some jobs.

Further information

You can get more advice on working in the arts and heritage sectors from Creative Choices.

You can get more advice on careers in hospitality and tourism from the Hospitality Guild.

What it takes

Skills and knowledge

You'll need:

  • knowledge of English language
  • to be thorough and pay attention to detail
  • an interest and knowledge of history
  • knowledge of teaching and the ability to design courses
  • to be flexible and open to change
  • the ability to use your initiative
  • the ability to work well with others
  • excellent verbal communication skills
  • Being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

What you'll do

Day-to-day tasks

Your day-to-day duties may include:

  • patrolling buildings to monitor security
  • making sure exhibits are in good order
  • talking to visitors and helping them
  • helping curators and other staff to move and change displays and exhibitions
  • issuing entrance tickets
  • serving in a museum shop
  • carrying out administrative tasks and cleaning

Working environment

You could work in a museum.

You may need to wear a uniform.

Career path and progression

With experience and relevant qualifications, you could become a programmes assistant, volunteer coordinator or assistant curator.

You could also become a learning assistant or education officer.

Training opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a Museum assistant right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Certificate in Customer Service Level 2

  • Provider: BRENT START
  • Start date: 27 February 2019
  • Location: LONDON

Level 1 Certificate in Customer Service

  • Start date: 15 March 2019
  • Location: CHESTER

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