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Funeral director

Alternative titles for this job include Undertaker

Funeral directors make arrangements for burials and cremations, and provide support and advice for the bereaved.

Average salary (a year)

£19,000 Starter

to

£27,000 Experienced

Typical hours (a week)

41 to 43 a week

You could work

evenings / weekends / bank holidays on shifts

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How to become

Explore the different ways to get into this role.

How to become a funeral director

You can get into this job through:

  • an apprenticeship
  • working your way up

Apprenticeship

You can start by taking an intermediate apprenticeship as a funeral team member.

Once you have 12 months' industry experience, you can do a funeral director advanced apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Work

You could start in a support role and get experience as you learn on the job. You would usually need a customer service background, and good IT and administration skills.

You could take a Diploma in Funeral Arranging and Administration, or a Certificate in Funeral Service, while you work.

As you take on more responsibilities, you could do the Diploma in Funeral Directing or the Diploma in Funeral Service.

More Information

Further information

You can get more advice about training to work in the funeral service from the British Institute of Funeral Directors and the National Association of Funeral Directors.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • sensitivity and understanding
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • business management skills
  • the ability to understand people’s reactions
  • to be able to carry out basic tasks on a computer or hand-held device

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In this role you could:

  • help the bereaved to plan a funeral that meets their wishes
  • arrange for transfer of the body to the place of rest before the funeral
  • advise on costs and arrange details of the funeral time, date and location
  • organise other services like flowers, transport and death notices
  • explain legal requirements and help clients complete paperwork
  • prepare the body for burial or cremation
  • arrange visits to the place of rest
  • deal with floral tributes and charitable donations
  • brief and lead the funeral team on the day, to make sure that everything runs smoothly
  • advise on types of memorials, like headstones

Working environment

You could work at a funeral home, at a cemetery, in an office or at a client's home.

Your working environment may be outdoors in all weathers.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With larger organisations, you could be promoted to branch, area or regional management.

With experience and qualifications you could become a tutor and teach National Association of Funeral Directors (NAFD) qualifications.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Funeral Team Member Apprentice

  • Wage: £97.50 Weekly
  • Location: Birmingham
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Courses In England

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