Crematorium technician

Crematorium technicians make sure things run smoothly during a cremation.

Average salary (a year)

£15,000 Starter


£24,000 Experienced

Typical hours (a week)

41 to 43 a week

You could work

weekends flexibly

How to become a Crematorium technician

You can get into this job through:

  • applying directly and getting training on the job

Direct application

You do not need any particular formal qualifications to apply directly for jobs, although some employers may want to see a GCSE at grade 9 to 4 (A* to C) in English.

You will need to be able to deal sensitively with bereaved people and be prepared to take part in training once you start work. It can be useful if you have:

  • experience of working with the public
  • basic administrative experience
  • basic IT skills

Once you are working in a crematorium, you will receive on-the-job training. Your employer will arrange for you to follow the Crematorium Technicians' Training Scheme.

The course, which is run by the Institute of Cemetery and Crematorium Management (ICCM), has 2 levels:

  • Intermediate Certificate for ICCM Technical Operations
  • Advanced Certificate for ICCM Technical Operations

More information

Professional and industry bodies

You may find it useful to join organisations like the Institute of Cemetery and Crematorium Management for professional recognition, training opportunities and to make industry contacts.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • to be thorough and pay attention to detail
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • the ability to understand people‚Äôs reactions
  • Being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

What you'll do

Day-to-day tasks

Your day-to-day duties could include:

  • cleaning and preparing the chapel before the service
  • making sure cremation equipment is operating safely
  • receiving coffins and carrying out identification checks
  • meeting mourners as they arrive and escorting them into the chapel
  • making sure that legislation and regulations are followed
  • operating cremation equipment
  • making sure cremated remains are identified, stored and disposed of appropriately
  • accompanying visitors to existing memorials
  • keeping records

Working environment

You could work at a cemetery.

Your working environment may be outdoors some of the time.

Career path and progression

With experience, you could move into crematorium management.

Training opportunities

Apprenticeships In England

We can't find any apprenticeship vacancies in England for a Crematorium technician right now.

The Find an apprenticeship service can help you with your search, send alerts when new apprenticeships become available and has advice on how to apply.

Courses In England

Certificate in Customer Service Level 2

  • Provider: BRENT START
  • Start date: 27 February 2019
  • Location: LONDON

Level 1 Certificate in Customer Service

  • Start date: 15 March 2019
  • Location: CHESTER

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