Digital delivery manager

Alternative titles for this job include Digital service delivery manager

Digital delivery managers are responsible for the performance of a team and the digital products and services they produce.

Average salary (a year)

£52,000 Starter


£59,280 Experienced

Typical hours (a week)

37 to 40 a week

You could work

evenings occasionally

How to become a Digital delivery manager

You can get into this job through:

  • a university course
  • working towards this role


You can do a higher national diploma or degree in a related subject like IT, or business and finance.

Entry requirements

You'll usually need:

  • 2 to 3 A levels to do a degree or higher national diploma

More information


You can start in a related job like project management or customer experience management, then move into digital delivery by learning on the job.

Most employers will expect you to have experience of:

  • working on digital projects and products
  • using content management systems (CMS), search engine optimisation (SEO) and data analytics
  • user experience (UX) design or research
  • using agile project management tools like Scrum, Kanban and Lean
  • managing multi-disciplinary teams

More information

Further information

You'll find more details about careers in IT from Tech Future Careers.

What it takes

Skills and knowledge

You'll need:

  • knowledge of computer operating systems, hardware and software
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to use your initiative
  • the ability to work well with others
  • maths knowledge
  • excellent verbal communication skills
  • analytical thinking skills
  • this job requires a thorough understanding of computer systems and applications.

What you'll do

Day-to-day tasks

You’ll use an agile project management approach to make sure the team works together and communicates well.

Your role could include:

  • building, managing and motivating teams
  • working closely with the product manager to decide the needs of the project and plan work
  • managing the demands of other departments to allow the team to work without disruption
  • building relationships with stakeholders and senior managers
  • coaching team members so that they can learn and improve
  • overcoming problems to get work done
  • evaluating feedback to improve the service
  • managing budgets

Working environment

You could work in an office or from home.

Career path and progression

With experience, you could move into a senior management role with responsibility for several products or services.

You could become self-employed and take up consultancy work.

Training opportunities

Apprenticeships In England

Digital Information Management Apprentice

  • Wage : Competitive salary
  • Location: Barrow-in-Furness LA14 1AF

Digital Solutions Degree Apprenticeship – Software Engineering

  • Wage : £20,000.00 Annually
  • Location: Coventry CV3 4LF

Courses In England

Are you interested in becoming a Digital delivery manager?

Search for training courses near you.

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