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Digital delivery manager

Alternative titles for this job include Digital service delivery manager

Digital delivery managers are responsible for the performance of a team and the digital products and services they produce.

Average salary (a year)

£34,000 Starter

to

£70,000 Experienced

Typical hours (a week)

37 to 40 a week

You could work

evenings occasionally

How to become

Explore the different ways to get into this role.

How to become

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

You can do a degree or postgraduate course in a subject like:

  • computing
  • information systems
  • business management

You could do a postgraduate course in project management. It may help you understand what you need to be a delivery manager and learn some of the important skills.

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in a relevant subject for postgraduate study

More Information

Apprenticeship

You could start by doing a Digital Product Manager Level 4 Higher Apprenticeship.

Depending on your experience and qualifications, you could also do a:

  • Digital and Technology Solutions Professional Level 6 Degree Apprenticeship
  • Digital and Technology Solutions Specialist Level 7 Degree Apprenticeship

After completing your apprenticeship, you'll need to get experience of working in digital delivery teams before getting a job as a delivery manager.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

Work

You can start in project management or customer experience management and move into digital delivery by learning on the job.

Most employers will expect you to have experience of:

  • digital projects and products
  • content management systems (CMS)
  • search engine optimisation (SEO)
  • data analytics
  • user experience (UX) design or research
  • agile project management, such as Scrum, Kanban and Lean
  • managing teams

More Information

Professional and industry bodies

You may find it useful to join a professional body like:

This can offer you professional recognition, training opportunities and the chance to meet others working in similar roles.

Further information

You can find out more about working in the digital industry from techskills.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • knowledge of computer operating systems, hardware and software
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to use your initiative
  • the ability to work well with others
  • maths knowledge
  • excellent verbal communication skills
  • analytical thinking skills
  • to have a thorough understanding of computer systems and applications

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

You will use agile project management to make sure your team works together and communicates well.

In your role you could:

  • manage and motivate your teams
  • work closely with the product manager
  • decide what your project needs and plan the work
  • manage your team's workload so that they can work without disruption
  • build relationships with stakeholders and senior managers
  • coach team members so that they can learn and improve
  • overcome problems to get work done
  • evaluate feedback to improve the service
  • manage budgets

Working environment

You could work in an office or from home.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could become a senior manager responsible for several products or services.

You could also become self-employed or work as a consultant.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Digital & Technology Degree Apprenticeship 2025

  • Wage: £20,000 a year Annually
  • Location: Stafford Park 11, Telford

Digital & Technology Degree Apprenticeship 2025

  • Wage: £20,000 a year Annually
  • Location: Worthing
Find apprenticeships near you

Courses In England

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