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Digital delivery manager

Alternative titles for this job include Digital service delivery manager

Digital delivery managers are responsible for the performance of a team and the digital products and services they produce.

Average salary (a year)

£37,000 Starter


£60,000 Experienced

Typical hours (a week)

37 to 40 a week

You could work

evenings occasionally

How to become

Explore the different ways to get into this role.

How to become a digital delivery manager

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role


You can do a degree or postgraduate course in:

  • computing
  • information systems
  • business management

Entry requirements

You'll usually need:

  • 2 to 3 A levels, or equivalent, for a degree
  • a degree in a relevant subject for postgraduate study

More Information


You could start by doing a digital technology solutions professional degree apprenticeship.

This usually takes around 3 years to complete as a mix of learning in the work place and studying.

After this, or if you already have a relevant degree, you could complete a masters degree apprenticeship as a digital and technology solutions specialist.

After completing your apprenticeship, you would get experience of working in digital delivery teams before taking on a role as a delivery manager.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a degree apprenticeship

More Information


You can start in a related job area like project management or customer experience management, then move into digital delivery by learning on the job.

Most employers will expect you to have experience of:

  • working on digital projects and products
  • using content management systems (CMS), search engine optimisation (SEO) and data analytics
  • user experience (UX) design or research
  • using agile project management tools like Scrum, Kanban and Lean
  • managing multi-disciplinary teams

More Information

Further information

You can find out more about working in the digital industry from techskills.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • knowledge of computer operating systems, hardware and software
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to use your initiative
  • the ability to work well with others
  • maths knowledge
  • excellent verbal communication skills
  • analytical thinking skills
  • to have a thorough understanding of computer systems and applications

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

You will use an agile project management approach to make sure the team works together and communicates well.

In your role you could:

  • build, manage and motivate teams
  • work closely with the product manager
  • define the project needs and plan work
  • manage team workload so that they can work without disruption
  • build relationships with stakeholders and senior managers
  • coach team members so that they can learn and improve
  • overcome problems to get work done
  • evaluate feedback to improve the service
  • manage budgets

Working environment

You could work in an office or from home.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could move into a senior management role with responsibility for several products or services.

You could become self-employed and take up consultancy work.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Data Scientist (MSc Masters Degree Apprenticeship)

  • Wage: £20,000.00 Annually
  • Location: Nottingham

Technical Support Engineer Apprentice

  • Wage: £16,000.00 Annually
  • Location: Cheadle

Courses In England

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Jobs In the United Kingdom

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