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Accommodation warden

Alternative titles for this job include Property manager, hall manager

Accommodation wardens manage the day-to-day running of services like sheltered housing, youth hostels and student flats.

Average salary (a year)

£19,000 Starter

to

£28,000 Experienced

Typical hours (a week)

37 to 40 a week

You could work

evenings / weekends at short notice

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How to become

Explore the different ways to get into this role.

How to become an accommodation warden

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

College

You could take a college course before applying for a job. Courses include:

  • Level 2 Certificate in Facilities Services
  • Level 2 Certificate in Housing Practice
  • Level 3 Diploma in Health and Social Care

Entry requirements

You'll usually need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

More Information

Apprenticeship

You can train for this job through an intermediate housing and property management assistant apprenticeship, or an advanced apprenticeship in housing and property management.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Work

You could work as a warden's assistant and become qualified through on-the-job training. You could also work your way up by doing customer service courses.

Volunteering

You could start as a volunteer warden, for example, if you want to work with the Youth Hostel Association.

Direct Application

To apply directly, you'll usually need some GCSEs or equivalent, including English and maths.

You'll also find it helpful to have paid or unpaid experience of working with vulnerable groups and experience of working in a care setting.

More Information

Further information

You can find out more about working as a warden from the Chartered Institute of Housing.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • business management skills
  • administration skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • the ability to work well with others
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In your day-to-day duties you could:

  • allocate and manage accommodation
  • control rent arrears
  • inspect property and arrange for repairs to be carried out
  • supervise catering, cleaning and maintenance staff
  • look after the welfare of residents
  • check on health and safety, and do risk assessments
  • work with outside agencies, carers and parents
  • deal with emergencies

Working environment

You could work in the community or at an adult care home.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

With experience, you could become an accommodation manager with responsibility for several centres and wardens. You could also work in housing or block management.

With further study, you could work in a related area like social work or counselling.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Property Lettings Apprentice

  • Wage: £172.50 Weekly
  • Location: Sutton Coldfield

Letting agent apprenticeship

  • Wage: £146.25 Weekly
  • Location:

Courses In England

CIH Certificate in Housing Practice Level 3

  • Provider: LIVE BETTER LOCATIONS LIMITED
  • Start date: 01 September 2021
  • Location:

NSF L3 Diploma in Adult Care

  • Provider: BLACKBURN COLLEGE
  • Start date: 20 September 2021
  • Location: BLACKBURN

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