Travel agency manager

Alternative titles for this job include Travel manager

Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.

Average salary (a year)

£20,000 Starter

to

£40,000 Experienced

Typical hours (a week)

43 to 45 a week

You could work

weekends flexibly

How to become a travel agency manager

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

University

You could do a foundation degree, higher national diploma or degree in a subject like:

  • travel operations
  • tourism management
  • retail management
  • business management

You could join a travel company as a trainee manager once you finish your course.

Entry requirements

You'll usually need:

  • 1 or 2 A levels for a foundation degree or higher national diploma
  • 2 to 3 A levels for a degree

More information

College

You could do a college course like a Level 4 Diploma in Travel and Tourism Management before applying for a job as an assistant manager in a travel agency.

Entry requirements

You'll usually need:

  • 1 or 2 A levels, a level 3 diploma or relevant experience for a level 4 or level 5 course

More information

Apprenticeship

You could start by doing a travel consultant advanced apprenticeship, then take further on-the-job training to become a manager.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), including English and maths, for an advanced apprenticeship

More information

Work

You could join a company as a travel agent and work your way up to become an assistant manager then manager, as you get more experience. You could also do training on the job.

Direct application

You could apply to be a travel agency manager if you've got experience in retail management or sales.

More information

Further information

You can get more advice about working in travel from Careers That Move.

What it takes

Skills and knowledge

You'll need:

  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to sell products and services
  • knowledge of English language
  • active listening skills
  • a desire to help people
  • excellent verbal communication skills
  • the ability to read English
  • you will be expected to use a computer confidently as part of this job.

What you'll do

Day-to-day tasks

You'll be:

  • recruiting and training new staff
  • setting sales targets and monitoring staff performance
  • working with tour operators to buy travel packages
  • organising staff rotas
  • controlling budgets
  • managing travel accounts for corporate clients
  • providing sales reports for head office

Working environment

You could work in an office.

You may need to wear a uniform.

Career path and progression

With experience you could become a regional manager, with responsibility for several travel agency branches.

You could also work as a business travel manager with a multinational company.

You could set up your own travel business. 

Training opportunities

Apprenticeships In England

Travel Advisor Apprentice

  • Wage : £136.90 Weekly
  • Location: Leyland PR25 2SA

Apprentice Business Travel Consultant

  • Wage : £13,000.00 - £14,000.00 Annually
  • Location: Liverpool L3 9AG

Courses In England

"Travel and Tourism Extended Certificate - Level 2 - NCFE"

  • Provider: Cheshire College South & West
  • Start date: 09 September 2019
  • Location: Crewe

NCFE Level 1 Certificate in Travel and Tourism

  • Provider: WALTHAM FOREST COLLEGE
  • Start date: 10 September 2019
  • Location: WALTHAM FOREST

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