How to become a patient transport service controller
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
Good computer skills and a typing qualification could be useful to get into this job, for example:
- Level 2 Award in Touch Typing
- Level 2 ECDL Award in IT User Skills
There are no set entry requirements for this route.
You could get into this job by doing an intermediate apprenticeship in customer service.
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
Paid or unpaid experience of working in healthcare would be useful. You could contact the voluntary services co-ordinator or manager at your local NHS trust for advice about opportunities.
You could apply directly to work as a patient transport service controller.
Each employer sets their own entry requirements, though it may help your application if you have:
- GCSEs grade 9 to 4 (A* to C) in English, maths and science
- experience in a customer care role, like a call centre operator
- a good knowledge of local geography
- good keyboard and computer skills