How to become a patient transport service controller
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
College
Good computer skills and a typing qualification could be useful to get into this job, for example:
- Level 2 Award in Touch Typing
- Level 2 ECDL Award in IT User Skills
Entry requirements
There are no set entry requirements for this route.
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Apprenticeship
You could get into this job by doing an intermediate apprenticeship in customer service.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
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Volunteering
Paid or unpaid experience of working in healthcare would be useful. You could contact the voluntary services co-ordinator or manager at your local NHS trust for advice about opportunities.
Direct Application
You could apply directly to work as a patient transport service controller.
Each employer sets their own entry requirements, though it may help your application if you have:
- GCSEs grade 9 to 4 (A* to C) in English, maths and science
- experience in a customer care role, like a call centre operator
- a good knowledge of local geography
- good keyboard and computer skills
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Career tips
Some understanding of medical terms and the ability to speak a community language could be useful.
Further information
You can find out more about working as a patient transport service controller from Health Careers and your local ambulance trust.