Order picker

You may be able to do an intermediate apprenticeship for warehouse operatives, depending on where you work.

Entry requirements

You'll usually need:

• some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More Information

• equivalent entry requirements
• guide to apprenticeships

You can apply directly for order picking jobs. Some employers may ask for GCSEs in maths and English, or you might have to do a short test at interview to check your practical skills.

Computer skills will also be useful for using online sales systems and stock control scanners.

Career tips

You may find it useful for some jobs if you've done forklift truck training.

You'll need:

• to be thorough and pay attention to detail
• the ability to work well with others
• patience and the ability to remain calm in stressful situations
• the ability to use your initiative
• to be flexible and open to change
• maths knowledge
• knowledge of English language
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

Your day-to-day tasks may include:

• selecting items to match the customer’s order sheet
• using voice-activated picking machines and scanners
• requesting freshly made items from in-house departments like bakeries
• checking product quality
• choosing suitable replacements where stock has sold out
• packing items ready for despatch
• updating customer records on computer systems
• helping customers if working in-store

You could work in a warehouse.

Your working environment may be physically demanding and cold.