Hotel room attendant

You can do a course before you apply for a job. Courses include:

• Level 1 Certificate in Introduction to the Hospitality Industry
• Level 1 Diploma in Preparing for a Career in the Hospitality Industry

These courses include options in housekeeping and guest services.

Entry requirements

You'll usually need:

• 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course

More Information

• equivalent entry requirements
• funding advice
• search for courses

You can get into this job through an intermediate apprenticeship as a hospitality team member, specialising in housekeeping.

Entry requirements

You'll usually need:

• some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More Information

• equivalent entry requirements
• guide to apprenticeships

You can apply directly to employers if you've got some of the relevant skills and knowledge needed for the job. Experience in cleaning can be useful.

Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.

Further information

You can get more advice about working in hotels from the Hospitality Guild.

You'll need:

• the ability to accept criticism and work well under pressure
• patience and the ability to remain calm in stressful situations
• the ability to work on your own
• to be thorough and pay attention to detail
• sensitivity and understanding
• customer service skills
• a desire to help people
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

Your day-to-day duties might include:

• changing bed linen and towels
• making beds
• vacuuming floors
• dusting and polishing furniture
• cleaning bathrooms
• replacing stocks of guest supplies
• re-stocking drinks in the mini-bar

You could work in a hotel.

Your working environment may be physically demanding.

You may need to wear a uniform.