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Hotel room attendant

Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.

Average salary (a year)

£11,500 Starter

to

£18,000 Experienced

Typical hours (a week)

39 to 41 a week

You could work

early mornings on shifts

How to become a hotel room attendant

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College

You can do a course before you apply for a job. Courses include:

  • Level 1 Certificate in Introduction to the Hospitality Industry
  • Level 1 Diploma in Preparing for a Career in the Hospitality Industry

These courses include options in housekeeping and guest services.

Entry requirements

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G) for a level 1 course

More information

Apprenticeship

You can get into this job through an intermediate apprenticeship as a hospitality team member, specialising in housekeeping.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

More information

Direct application

You can apply directly to employers if you've got some of the relevant skills and knowledge needed for the job. Experience in cleaning can be useful.

Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.

More information

Further information

You can get more advice about working in hotels from the Hospitality Guild.

What it takes

Skills and knowledge

You'll need:

  • the ability to accept criticism and work well under pressure
  • patience and the ability to remain calm in stressful situations
  • the ability to work on your own
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • customer service skills
  • a desire to help people
  • excellent verbal communication skills
  • being able to use a computer terminal or hand-held device may be beneficial for this job.

What you'll do

Day-to-day tasks

Your day-to-day duties might include:

  • changing bed linen and towels
  • making beds
  • vacuuming floors
  • dusting and polishing furniture
  • cleaning bathrooms
  • replacing stocks of guest supplies
  • re-stocking drinks in the mini-bar

Working environment

You could work in a hotel.

Your working environment may be physically demanding.

You may need to wear a uniform.

Career path and progression

Your opportunities for progression would depend on the size of the hotel. 

In larger organisations you’re more likely to be able to progress to a supervisory or management job.

Training opportunities

Apprenticeships In England

Apprentice Hospitality Team Member - Tea Rooms

  • Wage : £146.25 Weekly
  • Location: Scarborough YO11 3TP

Bar and Waiting Apprentice - Rose and Crown - Woodford Green

  • Wage : £130.50 - £246.30 Weekly
  • Location: Woodford Green IG8 0UG
Find apprenticeships near you

Courses In England

Introduction to the Hospitality Industry

  • Provider: CITY COLLEGE PLYMOUTH
  • Start date: 09 September 2019
  • Location: PLYMOUTH

Level 1 Diploma in Introduction to the Hospitality Industry

  • Provider: WAKEFIELD COLLEGE
  • Start date: 01 September 2019
  • Location: Wakefield
Find courses near you

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