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Domestic appliance service engineer

Alternative titles for this job include White goods engineer, field service engineer

Domestic appliance service engineers install and repair household items like washing machines, TVs and fridges.

Average salary (a year)

£18,000 Starter


£27,000 Experienced

Typical hours (a week)

42 to 44 a week

You could work

evenings / weekends as customers demand

How to become

Explore the different ways to get into this role.

How to become Domestic appliance service engineer

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly


You could do a college course to get some of the skills needed for this job. Courses include:

  • Level 2 Diploma in Electrical Installation
  • Level 2 First Diploma in Engineering Technology
  • Level 3 Extended Diploma in Electrical and Electronic Engineering
  • T Level in Building Services Engineering for Construction

Entry requirements

You may need:

  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level

More Information


You may be able to get into this job through an advanced apprenticeship for electrical, electronic product service and installation engineers.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

Direct Application

You can apply for jobs directly if you've got experience and qualifications in one of the following:

  • electrics or electronics testing
  • mechanical engineering
  • plumbing or gas servicing
  • heating installation or refrigeration

Further information

You can find out more about working in engineering repair and maintenance through Tomorrow's Engineers.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • the ability to repair machines or systems
  • customer service skills
  • to be thorough and pay attention to detail
  • problem-solving skills
  • the ability to use your initiative
  • the ability to work well with your hands
  • the ability to accept criticism and work well under pressure
  • the ability to analyse quality or performance
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You'll need to:

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

In your day-to-day duties, you could:

  • install new appliances in commercial premises or customers' homes
  • set up and check equipment connections to online networks
  • find and fix equipment faults
  • make sure appliances are working safely
  • respond to call-outs for emergency repairs
  • give quotes for insurance purposes
  • arrange replacements when faulty equipment has to taken away for repair
  • record work details, prepare invoices and handle payments

Working environment

You could work at a client's home or at a client's business.

Your working environment may be cramped and you'll travel often.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

You could move into management, regional services coordination, technical sales or training.

You could also set up your own installation and repair business.

Current opportunities

Find apprenticeships, courses and jobs available near you.

Current opportunities

Apprenticeships In England

Apprentice Electrician

  • Wage: £13,312 a year Annually

Electrical Apprentice

  • Wage: £12,480 a year Annually
  • Location: Grays

Courses In England


  • Start date: 16 September 2024
  • Location: HARTLEPOOL


  • Start date: 02 September 2024
  • Location: NORTHAMPTON

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