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Construction plant hire adviser

Alternative titles for this job include Plant hire controller

Construction plant hire advisers rent out plant machinery, tools and equipment to builders and the public.

Average salary (a year)

£19,000 Starter

to

£30,000 Experienced

Typical hours (a week)

37 to 42 a week

You could work

evenings / weekends / bank holidays

How to become

Explore the different ways to get into this role.

How to become Construction plant hire adviser

You can get into this job through:

  • an apprenticeship
  • applying directly

Apprenticeship

You can do a hire controller intermediate apprenticeship.

Entry requirements

There are no set entry requirements but it may help you to get in if you have:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More Information

Direct Application

You could apply directly to work as a plant hire adviser.

Employers usually look for experience in construction, warehousing or retail. Strong customer service and administration skills will also be helpful.

You may find it useful to have GCSEs at grades 9 to 4 (A* to C), including English and maths.

More Information

Professional and industry bodies

You could join the Hire Association Europe for training opportunities and to make industry contacts.

Further information

You can find out more about working in construction equipment hire from Go Construct.

What it takes

Find out what skills you’ll use in this role.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • to enjoy working with other people
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • the ability to sell products and services
  • maths knowledge
  • administration skills
  • active listening skills
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

  • have forklift truck driver training for some jobs
  • have a category C1 or C LGV licence if driving mobile cranes on public roads
  • have a first aid certificate

What you’ll do

Discover the day to day tasks you’ll do in this role.

What you'll do

Day-to-day tasks

As a plant hire adviser, you may:

  • take customer orders and give rental quotes
  • show customers how to operate equipment safely
  • advise customers on which equipment is best for their needs
  • put orders together and organise deliveries
  • take payments
  • monitor stock levels
  • arrange regular safety checks on equipment with mechanics
  • keep hire records up to date
  • answer customer questions face to face, over the phone or online

Working environment

You could work at a store, in a contact centre or on a construction site.

Your working environment may be outdoors some of the time.

You may need to wear a uniform.

Career path and progression

Look at progression in this role and similar opportunities.

Career path and progression

You could:

  • become a store supervisor then depot manager
  • move into equipment servicing or sales
  • train as a construction plant mechanic

Current opportunities

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Current opportunities

Apprenticeships In England

Apprentice Customer Service Advisor

  • Wage: £12,480 a year Annually
  • Location: Ongar Road, Ongar, Essex

Workshop Receptionist and Customer Service Apprentice

  • Wage: £12,979.20 a year Annually
  • Location: Tushingham, Whitchurch
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Courses In England

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Speak to an adviser

You can call 0800 100 900 or use webchat to speak to an adviser.

We're open:

  • 8am to 8pm Monday to Friday
  • 10am to 5pm Saturdays and bank holidays

We're closed on Sundays, Christmas Day and New Year's Day.

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