Betting shop cashier

Alternative titles for this job include Retail betting assistant

Betting shop cashiers work in high street bookmakers' shops, serving customers and handling bets.

Average salary (a year)

£13,000 Starter

to

£45,000 Experienced

Typical hours (a week)

38 to 40 a week

You could work

evenings / weekends / bank holidays on a rota

How to become a betting shop cashier

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College

You may be able to start by doing a qualification that could help you to find work.

Relevant qualifications include:

  • Level 1 Certificate in Customer Service
  • Level 2 Certificate in the Structure of the Horseracing Industry

Entry requirements

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G) for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course

More information

Apprenticeship

You can get into this job through a retailer intermediate apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

More information

Direct application

You can apply directly to bookmakers. Experience in retail sales, customer service and handling cash would be helpful.

You'll usually need GCSEs at grades 9 to 4 (A* to C) in English and maths. Some employers may include a maths test as part of their recruitment process.

More information

Further information

You can find out more about working in the betting industry from the Association of British Bookmakers.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • to be flexible and open to change
  • the ability to accept criticism and work well under pressure
  • maths knowledge
  • excellent verbal communication skills
  • being able to use a computer terminal or hand-held device may be beneficial for this job.

Restrictions and requirements

You'll need to:

  • be 18 or over

What you'll do

Day-to-day tasks

Your day-to-day tasks may include:

  • welcoming customers and offering refreshments
  • explaining odds and different ways of betting
  • using computerised systems to take bets and pay out winnings
  • making sure the satellite TV, video and digital display systems are working
  • keeping the shop clean and tidy and stocked with betting slips, pens and odds sheets
  • giving information about products like gaming machines
  • reporting any suspicious betting patterns or under-age gambling to the shop manager
  • balancing takings after the shop closes for the day

Working environment

You could work at a store.

You may need to wear a uniform.

Career path and progression

With experience, you may be able to progress to assistant manager, deputy manager or shop manager. From there you could move on to managing multiple shops.

You could also choose to go into telephone, mobile or online betting. If you have language skills, you may find opportunities in overseas betting.

Training opportunities

Apprenticeships In England

Gillingham - Retail Apprenticeship

  • Wage : £162.00 Weekly
  • Location: Gillingham ME7 1AS

Apprentice Retail Sales Assistant

  • Wage : £148.00 Weekly
  • Location: Bridlington YO15 2SA

Courses In England

Maths Money Skills for Improvers

  • Provider: Thurrock Adult Community College
  • Start date: 01 July 2019
  • Location: Grays

Managing your Money

  • Provider: WORKERS EDUCATIONAL ASSOCIATION (WEA)
  • Start date: 14 March 2019
  • Location: Leicester

Get help using this service

Call 0800 100 900

8am to 10pm, 7 days a week

More ways to contact us

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