Betting shop cashier

Alternative titles for this job include Retail betting assistant

Betting shop cashiers work in high street bookmakers' shops, serving customers and handling bets.

Average salary (a year)

£13,000 Starter


£45,000 Experienced

Typical hours (a week)

38 to 40 a week

You could work

evenings / weekends / bank holidays on a rota

How to become a betting shop cashier

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly


You may be able to start by doing a qualification that could help you to find work.

Relevant qualifications include:

  • Level 1 Certificate in Customer Service
  • Level 2 Certificate in the Structure of the Horseracing Industry

Entry requirements

You'll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G) for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D) for a level 2 course

More information


You can get into this job through a retailer intermediate apprenticeship.

Entry requirements

You'll usually need:

  • some GCSEs, usually including English and maths, for an intermediate apprenticeship

More information

Direct application

You can apply directly to bookmakers. Experience in retail sales, customer service and handling cash would be helpful.

You'll usually need GCSEs at grades 9 to 4 (A* to C) in English and maths. Some employers may include a maths test as part of their recruitment process.

More information

Further information

You can find out more about working in the betting industry from the Association of British Bookmakers.

What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • to be flexible and open to change
  • the ability to accept criticism and work well under pressure
  • maths knowledge
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and requirements

You'll need to:

  • be 18 or over

What you'll do

Day-to-day tasks

Your day-to-day tasks may include:

  • welcoming customers and offering refreshments
  • explaining odds and different ways of betting
  • using computerised systems to take bets and pay out winnings
  • making sure the satellite TV, video and digital display systems are working
  • keeping the shop clean and tidy and stocked with betting slips, pens and odds sheets
  • giving information about products like gaming machines
  • reporting any suspicious betting patterns or under-age gambling to the shop manager
  • balancing takings after the shop closes for the day

Working environment

You could work at a store.

You may need to wear a uniform.

Career path and progression

With experience, you may be able to progress to assistant manager, deputy manager or shop manager. From there you could move on to managing multiple shops.

You could also choose to go into telephone, mobile or online betting. If you have language skills, you may find opportunities in overseas betting.

Current opportunities

Apprenticeships In England

Apprentice Retail Sales Adviser

  • Wage : £168.00 Weekly
  • Location: Trowbridge BA14 8AT

Retailer Level 2 Apprenticeship

  • Wage : £148.20 Weekly
  • Location: Wallsend NE28 9ND

Courses In England

ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming

  • Start date: 01 January 2020
  • Location:

Maths: Entry 1 - Money + Time

  • Provider: Thurrock Adult Community College
  • Start date: 29 June 2020
  • Location: Grays

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