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Meet heat pump engineers Oliver and Ben

Find what Oliver and Ben do as heat pump engineers.

1 minute 15 second watch

View transcript

I'm Oliver. I'm doing the Low Carbon Heating Technician Apprenticeship at Aira.

So it's one day a week at college. And the rest out on site or in the academy. We're learning, we’re shadowing, doing practical bits. Work with the installers. You'd help them if they wanted you to hang a rad [radiator] and pipe it up, whatever. You'll do that. But if they want you to just shadow and learn different ways of doing stuff, you'll learn different ways of doing stuff and make notes for your college work.

So as well as all the low carbon stuff, we're learning all general plumbing skills and then you've got to work with customers. So all your communication skills telling them how the heat pump works, et cetera.

Hi I'm Ben. I'm a team leader of installers in Yorkshire. And we’re here in the Aira Academy in Sheffield.

So I come from a gas background. I’ve been in the heating industry for over 20 years. And then I saw this job advertisement at Aira, got the job as an installer and then got progression into team leader role.

So my day to day role consists of ensuring our network of installers in the Yorkshire area, all the jobs are running smoothly to ensure that they're all completed on time and to a high standard. And then to check in with customers to ensure they're happy with the install.

Starting as apprentice and now as a team leader, it's been a really enjoyable experience. And now moving into the green energy side. You feel like you’re making a difference to the environment.

Explore green careers

Many jobs can have a positive impact on the environment, including some you might not expect. Explore green careers if you'd like to make a difference.

Speak to an adviser

Wherever you are with your decisions, you can contact us to get advice from a careers adviser.
Call 0800 100 900 or use webchat to talk online.