Hello, I'm Gabe and I’m a bar supervisor here at The Old Shoe in Sheffield.
Previously to here, I've worked in hospitality for about 5, 6 years and I've really enjoyed it. Meeting new people, meeting your regulars, getting to know them, knowing about people's lives. And it's nice to chat with people and have a rapport with them, and also having an interest in what you're doing as well.
First things first, we check what fantastic beers we've got on. Have a little taste of them all. You’ve got to know what you're selling to sell it to people. Check our orders, see if they've arrived. Check our cellar. Check everything's turned on, correct, working.
We go through all the stock we have, stock things up, check dates, check everything we’ve got. And we basically aim to give fantastic customer service to people who want to be customers.
I think being highly personable to people, understanding what they're talking about, having a passion for what you're selling is really important in this job role. Like an eye for detail, looking out, seeing what people are drinking and seeing what they might enjoy. Checking on people.
Basically it’s just really customer facing and you want to give people the best opportunity they have to enjoy the place that they’re in.
It’s a very rewarding place to gain skills in and have a future in. There’s different roles. So if you're not, if you don't particularly enjoy the customer facing side of thing, there's loads of other stuff, marketing, brewing, loads of different bits and like easy to do, easy to get into, as long as you just have a lot of passion and are willing to put a bit of time into it really.
