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Excellence in customer service and hospitality

Course details

Table with course details
Qualification name Certificate in Understanding Excellence in Customer Service for Hospitality
Qualification level 2
Awarding organisation NCFE
Learning method Classroom based
Course hours Part-time
Course start date Flexible
Cost description Please discuss with your course provider.
Attendance pattern Daytime

Discover the learning experience and opportunities you can expect from this course.

Residents of Sunderland

Find out what qualifications and skills you will need for this course.

Nor formal entry requirements

View the key features of this course.

This qualification is suitable for learners who are looking to enter, or progress within employment in Hospitality Retail or Leisure sectors and want to develop knowledge and understanding of detailed customer service skills. 

Understand how the course will be delivered.

Various online and classroom

Find out what material you will need.

Nothing unless stated in entry requirements or what you will learn.

Find out more about exams, assignments and assessments.

Please discuss with your training provider.

Further Learning and employment

Table with course venue details
Name Triage Central Ltd
Address 35 EARLSGATE HOUSE
ST. NINIANS ROAD
STIRLING
FK8 2HE
Find on Google maps
Website https://triage.net/
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Speak to an adviser

Wherever you are with your decisions, you can contact us to get advice from a careers adviser.
Call 0800 100 900 or use webchat to talk online.