This short Level 3 qualification is for individuals directly interacting with clients, offering advice, disseminating information, and providing guidance to ensure effective service delivery. You will operate within clear guidelines, often adapting and interpreting information for clients. Additionally, this qualification serves as on-the-job training for individuals aiming to convert volunteering skills into the workplace.
Course details
| Qualification name | NVQ Certificate in Advice and Guidance |
|---|---|
| Qualification level | 3 |
| Awarding organisation | City & Guilds of London Institute |
| Learning method | Online |
| Course type | Free Courses for Jobs |
| Course start date | Flexible |
| Cost description | Our course fees vary depending on your circumstances. For full fee information visit our website or call us on 0121 694 5001. |
You must already be working in an advice and guidance role for a minimum of 12 hours per week. You will also need to complete an initial assessment of your numeracy and literacy skills.
During this course, you will develop essential skills needed for success in an advisory role. This includes understanding factors that enhance communication effectiveness, providing information on appropriate services, assisting clients in exploring their issues, communicating with clients through various channels, managing personal caseloads, negotiating on behalf of clients, and operating within networks.
You will provide evidence of your work practice, including completing assignments, case studies, written accounts and providing work products. Evidence is uploaded to an e-portfolio
Successful completion of this course provides opportunities to advance in a new career or enhance existing skills for those already employed as a career, employment, coach, or student adviser. It demonstrates your competence and knowledge in roles involving the provision of advice and guidance.