Employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.
Course details
| Qualification name | Certificate in Information, Advice or Guidance (RQF) |
|---|---|
| Qualification level | 2 |
| Awarding organisation | Training Qualifications UK Ltd |
| Learning method | Online |
| Course start date | Flexible |
| Cost description | Please enquire for latest prices |
Discover the learning experience and opportunities you can expect from this course.
Find out what qualifications and skills you will need for this course.
Eligible participants must be aged 19 or over on 31 August of the current academic year, reside in England on the first day of learning. Further eligiblity criteria may apply.
Find out more about exams, assignments and assessments.
Track progression on platform, feedback from assessor
Look at the further opportunities available.
Contact: Becci.Allen@gloucestershire.gov.uk
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