Getting Started: Business Administration

• Job Seekers: Individuals actively looking for office-based employment can gain a competitive edge by taking this course. It will equip them with the confidence and know-how to excel in interviews and once they secure a job. • Career Changers: Professionals who are switching careers and entering office roles for the first time can benefit from this course. It will help them adapt to the new work environment and expectations. • Employees in Transition: Employees who have recently changed jobs or organisations and are adapting to a new office culture will find this workshop helpful in understanding their new workplace • Parents Returning to Work: Individuals who have taken a career break to raise children or for other reasons can use this course as a refresher to re-enter the workforce with confidence. • Entrepreneurs and Small Business Owners: Business owners and entrepreneurs

• Learners should ideally have some basic professional experience in a workplace environment. This ensures that they can relate the workshop content to their practical experiences. • English Language: Learners should have a sufficient level of English language

Provide learners with a solid foundation in the essential functions and responsibilities of an office administrator. Whether you're new to the role or looking to refresh your skills, this course will equip learners with the knowledge and skills they will need to be in the working world, as an office administrator.

Classroom based activities

Learners need to bring phone with data on it, as some activities may require you to use your phone.

Initial Assessment at the start of the workshop Group Discussion, Q&A Group work

Functional Skills, Customer Service, Team Leader.