Level 2 will suit you if you work, or would like to work, in retail and you want to increase your skills, perhaps to prepare for another qualification or a role where you have more responsibility. You can choose either a shorter award or a longer, more comprehensive certificate at Level 2. You need to achieve a minimum of nine credits for the award. For the certificate, you need to achieve four core units, then choose enough optional units to give you at least five credits. Each unit is worth between two and four credits. The range of units includes: Understanding customer service in the retail sector Understanding the retail selling process Understanding how individuals and teams contribute to the effectiveness of a retail business Understanding how a retail business maintains health and safety on its premises.
Course details
| Qualification name | Certificate in Retail Knowledge |
|---|---|
| Qualification level | 2 |
| Awarding organisation | City & Guilds of London Institute |
| Learning method | Classroom based |
| Course hours | Flexible |
| Course start date | Flexible |
| Cost description | Free Course - Subject to meeting eligibility criteria |
| Attendance pattern | Daytime |
Discover the learning experience and opportunities you can expect from this course.
Find out what qualifications and skills you will need for this course.
These qualifications are for anyone who works in or would like to work in retail. You don't need any previous experience or prior qualifications
Find out more about exams, assignments and assessments.
Multiple Choice Examination
| Name | 5E LTD - SELBY CENTRE |
|---|---|
| Address |
SELBY ROAD
LONDON HARINGEY N17 8JL Find on Google maps |
| info@fivee.co.uk | |
| Phone | 0208 885 3456 |
| Website | https://www.fivee.co.uk/ |
Speak to an adviser
Wherever you are with your decisions, you can contact us to get advice from a careers adviser.
Call 0800 100 900 or use webchat to talk online.