Retail and sales

• Advertising account executive

  Account handler, client services executive

  Advertising account executives manage clients for an advertising agency.

• Advertising account planner

  Strategic planner

  Advertising account planners develop and plan ad campaigns to make sure adverts reach the right audience.

• Advertising media buyer

  Media buyer, TV, radio or digital buyer, out of home buyer

  Media buyers book advert space on newspapers, magazines, TV, radio and websites.

• Airline customer service agent

  Airline passenger service agent, air travel assistant

  Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.

• Airport information assistant

  Airport information assistants help passengers in airports.

• Antique dealer

  Antique dealers buy and sell old objects and collector items.

• Art valuer

  Art valuers give advice on how much a piece of art or a collection of art is worth.

• Banking customer service adviser

  Banking customer service advisers provide a face-to-face service in banks and building societies.

• Bar person

  Bartender

  Bar staff serve drinks in venues like pubs, clubs, wine bars, hotels and leisure centres.

• Barista

  Baristas make and serve coffee in cafes, coffee shops, restaurants and hotels.

• Beauty consultant

  Beautician, beauty brand ambassador

  Beauty consultants sell beauty products and help customers choose which ones to buy.

• Bookseller

  Booksellers buy books from publishers or wholesalers and sell them on to customers.

• Builders' merchant

  Builders' merchants sell building and DIY products and materials.

• Business analyst

  Process analyst, business systems analyst

  Business analysts investigate situations and problems to find improvements for businesses.

• Business development manager

  Business development managers build relationships with customers, suppliers and partners. They help businesses grow and improve.

• Butcher

  Butchers prepare and sell meat and poultry, and make meat products like sausages, burgers and pies.

• Cabin crew

  Flight attendant, air steward, air stewardess

  Air cabin crew make sure that airline passengers have a safe, comfortable and pleasant flight.

• Call centre operator

  Contact centre operator, call centre assistant

  Call centre operators answer enquiries from customers by telephone, email, webchat, text and post.

• Car rental agent

  Car rental assistant, vehicle reservation agent

  Car rental agents hire out vehicles to businesses and the public.

• Cinema or theatre attendant

  Usher

  Cinema and theatre attendants help customers visiting entertainment shows.

• Construction plant hire adviser

  Plant hire controller

  Construction plant hire advisers rent out plant machinery, tools and equipment to builders and the public.

• Customer service assistant

  Customer service adviser

  Customer service assistants deal with customer questions, purchases and complaints.

• Customer services manager

  Customer service managers create guidelines, deal with quality control and manage customer service teams.

• E-commerce manager

  Online trading manager

  E-commerce managers sell and advertise products and services on the internet.

• Emergency medical dispatcher

  Emergency call handler, ambulance dispatcher

  Emergency medical dispatchers handle calls from the public and GPs requesting an ambulance.

• Estate agent

  Property agent, letting agent, rental agent

  Estate agents sell and let commercial and residential property. Some also manage rental properties on behalf of owners.

• Events manager

  Conference and exhibition manager

  Event managers organise and run conferences, exhibitions, promotions and business and social events.

• Fishmonger

  Fish seller

  Fishmongers sell fish and seafood products and advise customers on how to prepare them.

• Florist

  Florists sell flowers and create displays for weddings, funerals, events and special occasions.

• Horticultural manager

  Garden centre manager

  A horticultural manager grows plants for use in parks, gardens and public spaces.

• Insurance account manager

  Relationship manager, insurance sales executive, affinity account manager, broker consultant

  Insurance account managers develop business accounts and increase sales of their company's insurance products.

• Land and property valuer and auctioneer

  Valuers and auctioneers give advice to people buying, selling and renting land or property.

• Leisure centre assistant

  Leisure centre assistants set up and supervise activities like fitness and exercise classes, gym sessions and swimming.

• Letting agent

  Letting negotiator, rental agent

  Letting agents manage rental properties on behalf of owners.

• Market research executive

  Market research executives help clients find out about people's views on consumer products or political and social issues.

• Market trader

  Stall holder, street trader

  Market traders sell goods such as food, clothing and crafts and offer services like mobile phone repairs.

• Marketing executive

  Digital marketing executive, marketing officer, online marketing officer

  Marketing executives promote a company's products, services or brand.

• Marketing manager

  Brand manager, account manager

  Marketing managers plan how to promote products, services or brands and oversee all marketing activity.

• Motor vehicle parts person

  Service adviser

  Motor vehicle parts persons supply individuals, dealerships and garages with spare parts.

• Museum attendant

  Visitor experience assistant, museum assistant

  Museum attendants take care of customers and security in museums and galleries.

• Music promotions manager

  Music promotions managers publicise recording artists or live music events.

• Personal shopper

  Personal shopping assistant

  Personal shoppers give advice to customers and suggest products that meet their needs.

• Pet shop assistant

  Pet shop assistants serve customers and look after animals in pet shops.

• Pharmacist

  Dispensing chemist, community pharmacist, hospital pharmacist

  Pharmacists give advice on the use and supply of medicines and medical appliances.

• Pharmacy assistant

  Chemist’s assistant, dispensing assistant

  Pharmacy assistants serve customers and patients in chemists and hospital dispensaries.

• Pharmacy technician

  Pharmaceutical technician

  Pharmacy technicians prepare and supply medicines for prescriptions, under the supervision of a pharmacist.

• Post Office customer service assistant

  Post Office counter clerk, Post Office counter consultant

  Post Office customer service assistants help customers in post offices and at counters in shops.

• Public relations director

  PR director, PR account director, communications director

  Public relations (PR) directors manage communication campaigns and strategy for their organisation or clients.

• Retail buyer

  Wholesale buyer, food buyer, buyer for retail

  Retail buyers choose products for shops to sell, like clothing, toys, electrical goods and food.

• Retail manager

  Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.

• Retail merchandiser

  Retail merchandisers make sure that goods are in the right stores, or online, at the right time and the right price.

• Sales administrator

  Sales administration assistant, sales office clerk

  Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support to customers.

• Sales assistant

  Shop assistant, store assistant, retail sales assistant

  Sales assistants serve customers at checkouts, re-stock shelves and price products in stores.

• Sales manager

  Sales managers organise, coach and lead teams of sales representatives to work towards agreed targets.

• Sales representative

  Salesperson, sales rep, field sales executive

  Sales representatives sell products and services to individuals and businesses. They also follow up leads to find new customers.

• Shelf filler

  Stock assistant, shelf stacker, customer assistant

  Shelf fillers put stock out on supermarket shelves and in display cabinets. They also remove out of date items and help customers.

• Shopkeeper

  Shopkeepers manage their own independent stores or run shops that are part of a retail chain.

• Stock control assistant

  Stores assistant, stock supervisor, supply chain assistant

  Stock control assistants keep track of stock levels and make sure there are enough supplies to meet customer demand.

• Telephonist

  Switchboard operator

  Telephonists, or switchboard operators, answer and connect calls and take messages.

• Tourist information centre assistant

  Tourist information centre assistants give information to visitors about transport, tourist attractions and local services and activities.

• Train station worker

  Train station workers deal with customers and carry out duties in railway stations and on platforms.

• Travel agent

  Travel consultant

  Travel agents find and book flights, accommodation and holiday packages for business and leisure customers.

• Vending machine operator

  Vending machine operative, vending operator

  Vending machine operators fill, maintain and collect money from machines that dispense products like drinks and snacks.

• Visual merchandiser

  Window dresser, display assistant

  Visual merchandisers design eye-catching product displays and store layouts to encourage sales.

• Wine merchant

  Vintner, wine trader

  Wine merchants buy and sell wines from around the world. They also advise customers on different types of wine.